Project Customer Service

Job Title: Document Controller

Education: Delta School of Business and Technology

Medical Billing & Office Management In-Service Training

Experience: More than twenty years experience in Healthcare\ Office Administration\Secretarial services and four and half years experience Document Control\Record Management in Oil & Refinery Onshore\Offshore\Subsea company.

Computing Skills: Microsoft Office Excel 2007, MS Power Point 2007, MS Word 2007; MS Professional 2007; PDF Converter Professional 5.0; Adobe Professional 8.1; Lotus Notes 8.5; E-Room; Documentum and Coreworx.

Technip USA, Inc., Houston, TX, February 2007 to present

Document Controller:

Manages & process technical deliverables produced by Clients, Technip, Sub-Contractors and Vendors (includes engineering/technical, correspondence, project management, commercial, legal) to be stored in document management system). Generates and process transmittal of information between Company and Contractor. Records project documentation, work with other Project Document Controllers and liaise with customers as required. Adheres to and issues Document Management Plan (project specific- revise when necessary), also adheres to Client contractual requirements as well as Technip's standard document control procedures. Checks, validates, verify of all documentation, including correct numbering, revisions, status, format, title and legibility. Compilates complete document(s) from multiple sources, monitor project editorial style guidelines, manage, update and provide support on the use of Electronic Data Management System (EDMS) databases with project team, to adhere to and ensure that Technip project procedures are being implemented in the preparation & processing of all deliverables. Rigorously apply and uphold version control, working within tight schedule to issue all deliverables according to EDMS procedures. Management of reviewer comments as they apply to document revisions and incorporate reviewer comments into database system. Coordinate the asset teams on Interface document flow, maintain an active and open line of communication with the various disciplines, vendors & others at all times during the entire issuance & review process. Prepares and issues standard weekly and monthly reports of all produced deliverables, email notices and other correspondence in a timely manner to both Client and Project Management teams. Organizes and manages electronic files/documents via eRoom and Documentum ( if project specific). Maintains and monitors document filing, distribution matrix & distribution of electronic and hardcopy documents. Provides assistance with Document Control Technical Reviews on project. Coordinates and executes the project team database systems training, troubleshoot MS Word and other common IT issues (as needed). Performed other duties this requires good computing skills and a high degree of customer service , that is related to but not limited to document control and record management.

May 1981 to February 2007

Billing Manager\Insurance Coordinator:

Posted physician charges and insurance payments, verified, logged & monitored insurance eligibility, submitted electronic claims daily, monitored patient account balances, reconciled past due accounts and

invoices, scheduled appointments, posted purchase requisitions, obtained procedural & hospital pre-certifications, obtained and monitored physician credentials and insurance contracts, compiled and issued weekly & monthly reports, sorted and distributed mail and performed other duties related to general office management.

• Diaz Family Medicine Clinic

• Southern Medical Associates

• Salek Family Clinic

• Sigma Healthcare Physician Billing Service

• M & M Family Clinic

• Calcasieu Parish Health Unit

Certificates/On-line Courses & Training:

Pulse HSE Leadership Program - August 2011

Project Team Communication Training - May 2011

Respiratory Protection - June 2008

Bloodborne Pathogens - May 2008

First Aid - April 2008

Ladder Safety - April 2008

Pulse HSE Leadership Program - August 2010

Project Team Communication Training - May 2007

Medisoft Patient Accounting for Windows - October 1990

Louisiana Medicare Part B Update Workshop - March 1999

Healthcare Education Strategies - August 1998

References:

Available upon request

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