Customer Service Manager

Dustin E. Brown

*** ** *** *** #***, Des Moines, IA 50309

319-***-****; ********@*******.***

EDUCATION

Bachelor of Arts (B.A.), Movement and Exercise Science, University of Northern Iowa, May 2010

Associate of Arts (A.A.), Hawkeye Community College, May 2008

CERTIFICATIONS

Certified Professional Rescuer (C.P.R.), American Red Cross, 2011

First Aid, American Red Cross, 2011

APEX Fitness and Nutrtion, 2011

PROFESSIONAL EXPERIENCE

Personal Trainer/Group Fitness Instructor, ActiveEdge Fitness, Jan 2011-Oct 2011

Created cardiovascular and resistance training regiments for diverse clientle

Developed group fitness workouts and lead class workouts

Monitored nutrition and food intake to my clients and others who asked for help

Personal Trainer, Cedar Falls, IA, August 2008-2010

Developed cardiovascular and resistance training programs for diverse clientele

Monitored and evaluated client’s progress throughout personally designed programs

Kitchen Manager and Bartender, The Other Place, Cedar Falls, IA, May 2007-June 2010

Managed staff and provided quality service to all customers

Trained new staff in kitchen, bartending, customer service, and pizza delivery

Night Loader, Budweiser, Grinnell, IA, June-September 2006

Operated fork lift and mapped beverage routes

Loaded and unloaded pallets

Weight Room Manager, Grinnell College, Grinnell, IA, January-June 2006

Ensured safety and well being of student athletes and employees

Trained student athletes and employees proper techniques and use of equipment

ADDITIONAL SKILLS

Health Promotion Programs ~ planning, implementing, evaluating, monitoring

Health and Wellness Assessment ~ blood pressure screenings, body mass index, weight management, underwater weighing, bioelectrical impedance, skin folds

Computer Skills ~ Microsoft Office (Word, Excel, Power Point), Adobe (Acrobat 9, Contribute), Windows Movie Maker

Marketing Skills ~ brochures, posters, Internet

REFERENCES

Available upon request

Contact this candidate