Customer Service Medical Assistant

Adriana Maldonado

**** ********** ***. **** 661-***-**** Bakersfield CA, 93304 *******.***********@*****.***

CAREER OBJECTIVE

To obtain a position as a Medical Assistance this will utilize my training and experience to assist in providing optimum patient care.

EDUCATION

Kaplan College- Medical Assistant/diploma Bakersfield, CA

Highland High- High School Diploma Bakersfield, CA

HIGHLIGHTS OF QUALIFICATIONS

Bilingual fluent in Spanish/English communication

Knowledge of Medical Terminology

Calm, confident, and composed in tense situations

Compassionate, committed to helping others

Excellent attendance, adhere to work schedule

Equally effective working alone or as a member of a team

Dependable, hardworking efficient and highly reliable

Willing to take on new challenges and responsibilities

SKILLS AND ABILITIES

Customer service

Medical Assisting

Medical Office

Blood Draws

Pharmacology

Skilled at billing and coding

Charting and recording patient history

Processing insurance claims

Vitals

Disposing biohazardous waste

Microbiological testing

Using office machinery

Performing inventory of supplies

Filing

Injections

Data Entry

EKG

Scheduling appointments

HIPPA understanding and confidentiality

Perform accounts receivable procedure

WORK HISTORY

Cashier 2007 –present

Castaneda shoes Bakersfield, CA

Operated cash register, handled cash responsibly, and processed debit, and credit card transactions. Greeted customers, responded their inquires, and provided excellent customer service. I also kept work stations clean, and stocked supplies.

Medical Assistant 8/2010 –12/2010

Dr. Alfredo Ceballos Bakersfield, CA

Greeted and signed in patients, worked back and front office. Scheduled and cancelled appointments, prepared patients and rooms for the doctor. Interviewed new OBGYN patients, maintained a clean work environment and stocked supplies.

References Available Upon Request

Adriana Maldonado

1912 Montgomery Ave. Cell 661-***-**** Bakersfield CA, 93304 *******.***********@*****.***

REFERENCES

Professional

Debbie Baeza Previous Supervisor Dr. Ceballos Bakersfield, CA 661-***-****

Linda Hedien Personal Assistant Dr. Micheal Bakersfield, CA 661-***-****

Rosa Mendoza Manager Castaneda Shoes Bakersfield, CA 661-***-****

Cristina Lopez coworker Castaneda Shoes Bakersfield, CA 661-***-****

Marcela Chavez coworker Castaneda Shoes Bakersfield, CA 661-***-****

Personal

Margarita Prado Relative 10+years Bakersfield, CA 661-***-****

Paulino Lobatos Friend 3 years Bakersfield, CA 661-***-****

Wendy Lopez Relative 10+ years Bakersfield, CA 661-***-****

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