JOHN DAVOODI PO BOX ***
TURLOCK, CA *****
****.*******@*****.***
OBJECTIVE
Join an organization’s team that can utilize my technical and management skills with the need to address technical and administration challenges.
EDUCATION
Computer Information System, Bachelor of Science June 1998 –May 2001
State University Stanislaus, Turlock, California
General Education, Associate Science June 1994 – May 1998
Junior College, Modesto, California
WORK EXPERIENCE
Desktop Engineer 2 February 2012 – Present
Sutter Health
• Creating custom install packages using MSI and MST
• Creating packages and advertisement using SCCM
• Pushing out software using SCCM
• Image and prepare pc’s, laptops for end-users.
• Troubleshooting XP, windows 7
• Help Desk / End-user support for hardware, software for Windows
• Creating install packages using admin studio
Workstation Management November 2009 – 2012
Savemart Supermarket, Modesto, California
• Image and prepare pc’s, laptops for end-users.
• Maintained inventory of IT assets.
• Troubleshooting Win 2K, XP, Vista, windows 7
• Help Desk / End-user support for hardware, software for Windows
• Creating install packages using admin studio
• Using Zenworks to push software to end users
• Setting up and Troubleshooting Blackberry and IPhone for end users
• Working with Novel Client
Senior System Tech July 1999 – March 2009
Modesto Bee, Modesto, California
• Working with GPO’s and installing software through group policy and Active Directory
• Research networking and application solutions for deployment within the organization.
• Image and prepare pc’s, Macs and laptops for end-users.
• Maintained inventory of IT assets.
• Administered and maintained Exchange Server and user accounts.
• Help Desk / End-user support for hardware, software for Windows and Mac operating systems.
• Mentor other IT professionals
• Troubleshooting Win 2K, XP, Vista, windows 7, Mac OSX
• Setting up and Troubleshooting Blackberry and IPhone for end users
• Installing and configuring VMware Workstation
RELATED SKILLS AND EXPERTISE
Microsoft Certified IT Professional (MCITP)
• Certification/Version: Enterprise Desktop Support Technician On windows 7
Microsoft Certified Technology Specialist (MCTS)
• Certification/Version: Windows Server 2008 Active Directory, Configuration
• Certification/Version: Windows 7, Configuration
Microsoft Certified Desktop Support Technician (MCDST)
• Certification/Version: Microsoft Windows XP
Microsoft Certified Professional (MCP)
• Certification/Version: MCP 2.0 -- Certified Professional
CompTIA
• A+
• Network+
Skills/ACCOMPLISHMENT
Network Administration
Server/LAN Administration
Active Directory
Directory Tree Design
Web Server Installation
Help Desk Management
Technical/User Support
Installation and software configuration for DBMS
System/Computer Lab Design
Hardware/Software Troubleshooting
Supervision & Team Building
Training & Instruction
Project Management
Productivity/Efficiency Increase
Research & Analysis
Create database objects using TSQL
Report on stored data using TSQL