Customer Service Manager

Objective

Obtain a position to productively showcase my strengths, to expand the company’s and my full potential.

Experience

White Castle Systems Inc. August, 2010- Present

• Received Serv Safe Certificate 07/20/2011

• Became Crew II Manager 07/20/2011

• Manage a crew of 2-6 team members during a shift on

• During my shift I'd Kept track the store's finances

• Kept up the store's overall appearance

• Responsible for giving team members their breaks and keeping track of inventory of the store.

• Responsible for ensuring customer satisfaction

• Responsible for ensuring customer and team member safety

Education

McCluer High School Graduation Date: May 24th, 2011

-Member of Ladies of Elegance

-Gear Up Member

-About Better Choices Certificate of Completion

-(Jr.) Varsity Basketball Letter Award

-Varsity Track and Field Letter Award

-Member of Church Youth Group

-Rhythmette Summer Dance Camp

-Building Our Neighbors Enthusiasm and Spirit

Skills

Skill Name Skill Level Experience

Customer Service Expert 3 Years

Microsoft Office Expert 9 Years

Complaint Handling Expert 1 Year

Dispute Resolution

Data Entry

Records Management Expert 2 Years

Cash Register Operation Expert 3 Year

Written and Oral Communication Expert 5 Years

References available upon request…

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