Sales Customer Service

ARUN MEWADE

Cell: 099********

E-Mail: eyyywx@r.postjobfree.com

OBJECTIVE:

I am seeking a position to utilize my skills and abilities in the Global Industry that offers Professional growth while being resourceful, innovative and flexible and to be a perfectionist who establishes a special identity among the peers.

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WORK HISTORY:

Total Experience: 5 Years 4 Month

IBM India Pvt. Ltd. - Current Employer (September 2008- Till date)

Designation: System Software Engineer (Test Specialist)

Previous Employers:

• Armour Software P. Ltd., Indore (August 2007-August 2008)

• Almighty Technologies, Bhopal (April 2007-July 2007)

• Cyber Informatics, Bhopal (March 2006- March 2007)

• ATS InfoTech, Pune (Training in Software Testing-6 Month)

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PROFILE STATEMENTS:

• Hands on experienced in preparing test plans.

• Have sound knowledge of SDLC and STLC.

• Actively involved in Preparing and executing Test Cases.

• Well versed in Defect Tracking & Bug Reporting

• Well Experienced in Black Box Testing.

• Hand on experience on Rational testing tools which includes RFT, RQM and RCQ.

• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

• ISTQB Certified

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TECHNOLOGY PROFICIANCY:

Language C, C++

Operating System Windows98, Windows XP

Concept Manual & Automated Testing

Tools RFT, QTP, Rational Clear Quest, RPT, RQM.

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EDUCATION:

Year Course Institute %

2005 BE (IT) TIEIT, Bhopal (MP) 67.09 %

2000 12th B.V.H.S.S. Mandsaur 68 %

1998 10th B.V.H.S.S. Mandsaur 63 %

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Cont....

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PROJECT UNDERTAKEN:

Title: ePricer

Description: e-Pricer is essentially a CRM (Customer Relationship Management) application; a web based tool developed is used by the sales force of IBM to make product bids for potential customers. The term sales force here relates to both internal sales divisions of IBM as well as Business Partners.. The application as such is into 7th year of its running now.

Role & Responsibility: Review the Change Requirement EDD, create test cases, report bugs and retest bugs, create automation scripts and perform Integration Testing, System Integration Testing and Regression Testing.

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Title: TIC Invoice Reconciliation

Description: This application has been designed to reconcile the invoices raised by Transport in-sight L.L.C. (TIC) with Everest ERP data and process payment document against various payable TIC Purchase Receipts.

This application is the utility to automate the reconcile process of Transportation Insight Invoice in Everest ERP for our client. The application read CSV format invoice, compare it from Sales Orders and resolve the discrepancies. After removing all the discrepancies it generates Payment Check for client.

Client: Highland Products Group, 3350 NW, Boca Raton.

Role & Responsibility: Review the requirement, create test cases, perform Testing and report bugs and retest bugs.

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Title: PO-PR-SI generator Application

Description: This application is for processing the Sales Order generated by Everest ERP for our client. This application automates the process of generation Purchase Orders, Purchase Receipts and Sales Invoices which is previously done manually by our client. This application also produces pfd report for the documents generated; it sends mail to respective persons and affects the Everest ERP database.

Client: Highland Products Group, 3350 NW, Boca Raton

Role & Responsibility: Review the requirement, create test cases, perform Testing and report bugs and retest bugs.

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Title: Real Time Freight Estimator application

Description: The Real Time Freight Estimator is a freight estimation utility designed specially for Highland Product Group to work with their Everest ERP software. The utility pro-vides a view of the sales document based on the Highland’s drop ship business model and fetches quote for freight from number of carriers. The information is displayed in logical manner so the user can select the best option for a particular sales document.

The web version of this application is used for Highland’s E-Commerce website (www.theparkcatalog.com) for online users to get quick freight estimates without having to call customer service.

Client: Highland Products Group, 3350 NW, Boca Raton.

Role & Responsibility: Review the requirement, create test cases, perform Testing and report bugs and retest bugs.

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Cont…

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OTHER ACTIVITIES:

• Having good understanding of Lean and Agile.

• Presented presentation on Mozilla Firefox, .Net Coding Standards and Website Speed Optimization.

• Participated in various GK Quizzes, Sports and Cultural activities in School and college, with many prize-winning performances.

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PERSONAL INFORMATION:

Name: Arun Mewade

Present Address: H#2496, First Floor, Sector-23, Gurgaon, HR

Permanent Address: H#154, Maa Parvati Nagar, Behind Mahabali Nagar, Kolar Road, Bhopal, MP

DOB: 26-04-1982

Phone: +91-995*******

Sex: Male

Nationality: Indian

E-mail: eyyywx@r.postjobfree.com

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DECLARATION:

I hereby affirm that the information in this document is accurate and true to the best of my knowledge.

Signature:

Arun Mewade

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