resume

April **, ****

To Whom It May Concern:

I would like to express my interest in the position Call customer service you are offering. I believe that I possess the qualities necessary to excel in this position, to include my strong customer service skills, and ability to effectively instruct and motivate others coupled with my patience and easy going manner. I believe firmly in old fashioned integrity and take pride in the work I do.

I would like to thank you for your consideration and look forward to the chance to join the Team.

Sincerely,

Michael D. Authier

Michael D. Authier

1279 Ursula St.

Aurora, CO 80011

720-***-****

Summary of Qualifications

•Excellent customer service and public relation skills

•Experienced in areas of : Face to face and over the phone sales and customer service, peer to peer help desk/minor tech support issues, training peers and new employees, corporate gift account handling

•Responsible for traveling to various satellite call centers to assist with training, and help ensure smooth transition during busy holiday periods

•Very articulate with an open mind with regard to responsibility

•Computer skills include : Microsoft Word, Excel and PowerPoint and most e-mail applications

•Excellent time management skills with proven ability to handle multi-tasking, prioritize and organize workloads

•Exhibits natural inspirational leadership abilities and ability to instill confidence in others

•Works well in a team, as well as alone

Work History

Installation and service of satellite television systems Colorado Broadband

9/08 - 1/09

Sales and Service Specialist, 1-800-Flowers.com, Alamogordo, NM

12/04-5/08

Kitchen Manager, The Blake House, Rawlins, WY

01/04-08/04

Laborer, Alta Construction, Sundance, WY

05/03-09/03

Highway Crew Leader, United Highway Technologies, Rawlins, WY

07/02-10/04

Maintenance Supervisor, Stagecoach Apartments, Rawlins, WY

01/02-07/02

Equipment Maintainer, United Highway Technologies, Rawlins, WY

09/01-11/01

Pilot Car Driver, S&L Industrial, Rawlins, WY

08/01-09/01

Shift Manager, Taco Bell, Rawlins, WY

06/01-07/01

References

Available Upon Request

Contact this candidate