Frank A. Mendez
San Diego, CA. ***54
***********@****.***
Objective:
Seeking employment as a Network Administrator, Network Support, Desktop Support,
Help Desk Support or related Support Technician
Experience:
2yrs-6mo NTD Architecture 858-***-**** San Diego, CA
Network Administrator
Perform Domain Admin duties on Windows 2003 Server based LAN/WAN
Managed user accounts, email, network security, disaster recovery
Supported Win XP, Vista clients with MS Office and Adobe Suite SW
5yrs-4mo HDR Inc. 858-***-**** San Diego, CA
System Service Representative
I.T. System Mgr. responsible for installation and support of Corp. LAN-WAN
Create annual I.T. budgets + business plan, maintain HW/SW inventories
Perform domain group/user management via Windows 2003 Active Directory
Manage all HW/SW purchasing, deployment, and technical support needs
2yrs-6mo Intratek Computers Huntington Beach, CA
5431 Industrial Drive, Huntington Beach, CA. 92649
Sr. Network Technician 714-***-****
Desktop support of Win 2000/NT workstations and MS Office applications.
Configure security account access for email, internet, and remote site access
Manage HW/SW service escalation issues for site team (VA Med Ctr - La Jolla)
1yr Online Connecting Point San Diego, CA
Network Support Technician
On-site field support for Win NT4 & Novell Netware LAN and resources
Warranty repair service on Laptops, Workstations, Laser and Wide-format Printers
Perform hardware/software installation & Support via client outsourcing
Education:
U.S. Army Advanced Electronics and Troubleshooting Certificate - 1460 Hrs.
Calibration Specialist 35H20 – Grade E5
Additional Occupational Training Completed San Diego, CA
Windows 2003 Server Installation and Support Training
Windows 2000 Server and Pro Training
Configuration and Support of MS Vista Training Course
Outlook 2000 Training Class
HP Netserver Hardware Training Class
HP Vectra PC Hardware Repair and Certification
Harris H700 CPU Maintenance Course Certification
* References Available Upon Request