Larry Jackson
Norcross, GA 30092
Phone: 770-***-****
E-Mail: *******@*****.***
Career Overview
Committed and motivated gentleman with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor and great initiative toward any project or situation.
Skill Highlights
• Problem resolution • Documentation
• Schedule management • Customer Relations
• Knowledgeable in Excel , Microsoft • Multi-Task Management
Word, and Access Database • Organization Skills
• Meets/exceeds goals • Prioritization Skills
• Team liaison • Speaking
• Meeting deadlines • Spreadsheets
• Attention to detail • Telephone Skills
• Meeting minutes • Time Management
• Filing and data archiving • Active Learning
• OSHA compliance • Coordination
• Data Entry
Core Accomplishments
• Data Organization
• Developed spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
• Multitasking
• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
• File Management
• Prepared monthly reports for records, ensured that all documentation has been received and filed.
Customer Service
•
• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
• Reporting
• Maintained status reports to provide management with updated information for client projects.
• Scheduling
• Organized technician schedule for customer jobs.
• Training
• Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
• Inventory Management
• Managed inventory and office budgeting for supplies for busy warehouse and administrative office
Professional Experience
July 2011 to Current
IMS Electronics
Decatur, GA
Warehouse Dismantler, Internal Auditor, Logistics Coordinator, Lead Cage
Dismantle electronics in compliance with ISO and OSHA standards. Observe all safety compliances and non-compliances weekly, interview workers and train in areas they may be lacking in understanding. Schedule all inbound and outbound loads bringing in material for facility, answer phones, making contact with suppliers and vendors. Test electronics and evaluate the potential for resale.
March 2006 to Current
Mimi's Cafe'
Atlanta , GA
Server
To ensure a wonderful dining experience. Take orders, deliver Entree and appetizers in a timely manner, maintain a vibrant yet professional manner, conduct payments cash and/or credit, present all guest with 100% quality customer service.
February 2012 to May 2012
Residence Inn By Marriott
Atlanta, GA
Front Desk Attendant
To assist guest in all matters. Room Service, check in/out guest, answer multiple phone calls, maintaining records of guest in-house and guest departing. Generating shift reports and handling currency.
Education
2004 Washington High School
Kansas City, K