Engineer Management

Mina Abd El-Sayed Labib

Address: *** ***** ********** **.***.17, north Attleboro, ma, 02760

Mobile No. : 508-***-****

Email: ********@*******.***

********@*****.***

********.****@*****.***

Education

P G Diploma in Engineering Management – AAST (Arab Academy for Science and Technology) - Faculty of Engineering, Alexandria, Egypt.

Graduation Date: November 2005.

Studied courses: MIS(management information system)- marketing – engineering economy – managerial communication(presentation skills & report writing)- statistical analysis– project management– operation research- environmental management – computer programming( C – C++) .

Project title: Marketing & sales influence over companies

B.Sc. Electronics & Communication – AAST (Arab Academy for Science and Technology) – Faculty of Engineering ,Alexandria, Egypt

Graduation Date: September 1999

Working Experience:

ALGHANIM INDUSTRIES- WWW.Alghanim.com , Tel.: +965-*******, Fax :+965-******** , P.O.Box : 223,Safat 13003 KUWAIT ( Projects Engineering Group) from October 2007 till May 2011 ,Working as Senior Service Engineer in the security division (Technology Division) installation & maintenance duties for IPTV, IP telephony(AVAYA business partner),DATA(CISCO),CCTV(BOSCH BP), ACCESS CONTROL(APOLLO BP) , Public Address (BOSCH), Time and attendance , Finger scanners , Interpretation and conference systems (BOSCH) , Audio Visual systems , Nurse calling systems (AUSTCO) , Voting systems .

Duties and Responsibilities:

● To ensure the technical viability and the competitiveness of the proposed technical Solutions.

● Technical suppot, inspection of installation, guidance & proper advice/approach

To customer.

● Co-ordinates with the project engineers.

● Day to day interaction with main contractor’s site engineers, technical engineers, supervisors and consultants.

● understanding customer requirements to fulfill our scope with outstanding satisfaction.

● Coordinating with various Pre-Sales actors (Tendering, Network, Design, and Technical

Support)

● Monitoring the progress of work at site.

●presenting demonstration.

● conducting training and presentations for clients.

Mena for Telecommunications (Menatel),Cairo-Egypt WWW.menatel.com.eg

, Tel.: +202-*******, Fax: +202-******* April 2000 till may 2007.

Title: PMS Engineer – Payphone Management System Engineer - Network and

System Engineer.

Duties and Responsibilities:

o Installing and administering Menatel VoIP system.

o Responsible for handling any specifications needed by the VoIP system, and for related purchases.

o Manage technical team consisting of 2 engineers and 20 technicians.

o Administer the wide area network (WAN) which connects Menatel’s four branches and is utilized by over 300 different users.

o Organize the Windows 2000 domains in Alexandria branch, and manage different user accounts and policies.

o Planned and implemented Internet access system through ADSL for Menatel, using proxy servers and switches.

o Administer the payphone network of over 10,000 payphones in over 25 governorates across Egypt.

o Manage the PMS (payphone management system), and administer UNIX servers on which the payphone database (Oracle) exists.

o Provide technical support to teams in other branches as well as other departments such as the Commercial department.

o Install and set up networks for Menatel ADSL clients.

Achievements:

o Carried out a research on new techniques to improve performance of system. Implemented these new techniques and increased overall revenues with over 10%.

o Developed new ways to backup WAN connection using RAS and modem connections which increased overall efficiency and security.

Other Relevant Information:

Training & Certifications:

Networking:

o Implementing Windows2000 server.

o Implementing Windows 2000 network infrastructure.

o Implementing Windows 2000 Active directory services.

o Designing Windows 2000 Active directory services.

o Managing Microsoft Internet Security and Acceleration Server (ISA).

o Implementing and managing Microsoft Exchange 2000.

o Cisco Certified Network Associate (CCNA).

Database:

o Introduction to Oracle SQL and PL/SQL.

o Using Oracle procedure builder.

FAMILIAR WITH :

• Windows, UNIX, and Linux administration.

• Voice over IP and Internet telephony.

• Administering and maintaining local and wide area networks.

• Network management and optimization.

• Administering Windows 2000 domains.

Languages:

Arabic: Native

English: Very good

Personal Information:

• Date of Birth: 21- October,1975

• Gender : Male

References available upon request.

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