Quality Assurance Manager/ Maintenance Management/Warehouse Supervisor

BRIAN K. MORGAN

*** ********** ***** ********, ** 29229

Home Phone 803-***-****; Cell Phone: 803-***-****

**********@*****.***

Security Clearance: Top Secret/SCI – Active as of February 2010

SUMMARY OF SKILLS

• Lean Six Sigma Green Belt certified

• Received highest possible ratings on annual evaluations for over ten years

• Twenty-six year Air Force Veteran with proven record of leadership, mentoring, and warehouse and logistics management

EDUCATION

Present Webster University

Master of Arts, Management and Leadership, GPA 3.9, expected graduation Aug 2013

2008 Saint Leo University

Bachelor of Arts, Business Administration

1991 Community College of the Air Force

Associate of Science

WORK EXPERIENCE

2012-Present Amcor Rigid Plastics

Warehouse Coordinator Blythewood, SC

• Coordinates with warehouse supervisor to ensure over $5M in finished goods are accurately produced, stored, and shipped to meet customer requirements

• Directs material handling activities and coordinates daily activities of 12 team members ensuring demands of internal and external customers are met

• Collaborates across departments to drive optimal productivity while generating creative solutions to identify process improvements

• Leads and inspires team members to achieve desired results in productivity, teamwork, safety, and quality

1985 - 2011 UNITED STATES AIR FORCE (Senior Master Sergeant/E-8)

2010 – 2011 Shaw Air Force Base, SC

Operations Manager

• Supervised 60 personnel, prepared work schedules, and assigned duties to support day-to-day facility operations in armament repair & maintenance

• Oversaw a $150K operating budget, coordinated purchasing, and documented departmental expenditures resulting in zero discrepancies during annual financial audit

• Analyzed daily workload reports using applicable quality methodologies, monitored work center quality production activities, and employee performance resulting in 98% customer satisfaction

• Supervised 15 work center administrative programs, to include personnel selection, recruitment, performance evaluations, and employee safety training with zero discrepancies during QA evaluations

2009-2010 Shaw Air Force Base, SC

Maintenance Superintendent

• Managed over 500 personnel from 12 technical specialties which supported 87 F-16CJ aircraft valued at $2.2B

• Approved work plans, commitments, and schedules to manage the day-to-day maintenance activities performed by specialists and technicians throughout 48 industrial facilities and 42 work centers

• Led a diverse and multidisciplinary workforce and ensured compliance with applicable government quality standards to ensure continuous improvement and operational readiness

• Saved more than 100 man-hours by reviewing and analyzing new or modified administrative program policies, regulations, directives and quality initiatives to ensure compliance with program requirements

2008-2009 Shaw Air Force Base, SC

Assistant Superintendent

• Directed 250 personnel from seven technical specialties to support daily production and maintenance operations for military aircraft

• Managed the tool accountability system and reduced Quality Assurance discrepancies by 45%

• Conducted analytical studies of Quality Assurance data, identified adverse quality trends and initiated prompt corrective actions ensuring a 95% Quality Assurance pass rate for Fiscal Year 2009

• Coordinated maintenance assistance requests with civilian contractors and reduced turnaround time by two days

2007-2008 Shaw Air Force Base, SC

Operations Supervisor

• Supervised 24 personnel and maintained equipment valued over $150M to support 24-hour facility operations

• Hands-on program management of Environmental Health, Safety, and Facility programs resulted in 99% pass rate during annual Quality Assurance inspections

• Successfully managed $100K operating budget and documented departmental expenditures, which resulted in zero discrepancies during annual financial audit

2006-2007 Shaw Air Force Base, SC

Quality Assurance Program Manager

• Administered inspections, directed continuous improvement, and quality training for over 1,700 personnel

• Provided monthly reports to senior executives of quality statistics identifying maintenance effectiveness

• Tracked 135 deficiency report submissions which resulted in $1.93M in organization’s cost avoidance

• Directed, conducted, and documented over 400 monthly compliance inspections and surveillance operations within the maintenance complex with 100% accuracy during annual inspection

• Accurately organized and stored over 1,500 Quality Assurance database files and records for easy retrieval

2005-2006 Osan Air Base, South Korea

Warehouse Material Manager

• Oversaw three Quality Assurance evaluators and 15 contractors providing storage and maintenance for 1,565 assets worth over $31.5M

• Coordinate redistribution of excess warehouse assets resulting in over $898K in assets moved in less than two weeks when it would normally take two months

• Organized outdated file system; reorganized file system and purged 120 files which increased office space 20% and warehouse efficiency 30%

2004-2005 Shaw Air Force Base, SC

Production Superintendent

• Directed over 600 personnel from 34 work centers which supported flying operations for 87 F-16CJ aircraft valued at $2.2B.

• Oversaw and implemented new maintenance tracking system which improved aircraft status tracking by 50%. .

• Coordinated local manufacture of 267 tools and parts, saving the Air Force 805 man-hours and over $1M.

2003-2004 Shaw Air Force Base, SC

Maintenance Supervisor

• Supervised 44 personnel; maintained equipment valued over $122M to support maintenance facility operations

• Direct oversight of daily workload assignments and equipment maintenance resulted in zero safety incidents and 100% compliance on annual safety inspection

• Successfully managed section training program; reduced backlog of training from 23 to zero in six months

CERTIFICATIONS

Forklift certified; Production Superintendent Course; 8-Step Problem Solving Course; Root Cause Analysis Course

Air Force Senior Non-Commissioned Officer Academy

Contact this candidate