Financial Analyst

Professional Summary:

Analytical, problem-solving, hands-on professional who is self-motivated and goal-oriented. Twelve years of professional experience includes contract management, business development, strategic planning, project management, financial analysis, and executive reporting. Proven record of high performance standards, including attention to detail and quality of work. Proven leader in fast paced, high pressure work environments. Communicates ideas clearly and effectively.

Professional Experience:

Verizon Communications March 2007 – Sept 2009

Corporate Marketing Organization, Product Reporting & Analysis

 Maintained a holistic view of results and analytics, to ensure assumptions and interpretations of data are consistent and valid

 Teamed with Finance Organizations and Product Management Teams to ensure monthly results are accurate and provide value to the Executive Leadership Team

 Developed new analyses to improve measurements of product performance, which resulted in the expansion of standard metrics

 Provided Product Management Teams with product financial results and analysis used to create successful product marketing strategies

 Assisted with the development of pre-emptive analytics – early warning system for Consumer portfolio risks and opportunities

Portal/Web Services June 2004 – March 2007

 Managed all Portal and Web Services projects through funding and preliminary initiative stages

 Instrumental in the development of annual Portal business case modeling and funding

 Provide capital funding, reduced funding implications, cost reduction, revenue generation and risk information critical to successful executive presentations

 Responsible for estimating, planning, providing day-to-day management, leadership direction and administration of $13M DSL.NET portal projects across the full project lifecycle from strategy though implementation

Financial Planning & Analysis Specialist - Capital March 2003 – June 2004

 Managed all aspects of capital budget transfers for Network, Wholesale and Fiber clients

 Analyzed current Fiber spend, revised current projection and recommended remediation where necessary

 Allocated funding, reconciled quarterly expenses, and managed overlay transfers to keep Fiber budget ($450M) on target

 Partnered with Strategic Program Management to ensure all financial activity was properly recorded

Financial Planning & Analysis Specialist - Expense July 2002 – March 2003

 Actively managed DSL Sales & Marketing annual expense budget of $200M

 Analyzed monthly results; performed actual vs. budget analysis and presented results to clients

 Developed annual budgets, commitment view and best view budget forecasts to support client financial goals

 Worked with Sales Business Units to revise compensation plans and audited Sales Compensation payout distribution

Strategic Initiatives Team – Specialist March 1999 – July 2002

 Responsible for all official Southeastern PA/DE – Customer Operations District Communications, Employee Recognition Initiatives, and Events Coordination for 950 employees

 Compiled, analyzed, and tracked all Results Metrics (i.e. Customer satisfaction, Internal and External Performance Measures, Financial Results, and Telecommunication Infrastructure Objectives)

 Prepared and delivered all Human Resource Policies and Training to all district associate and management employees providing 100% compliance

Installation & Maintenance Team Leader May 1998 – March 1999

 Successfully increased the productivity (increased team jobs per day from 3.25 to 3.86 jobs per day) , safety awareness (team went accident free for 18 months), and quality of service (decreased repeat jobs by 25%) provided by my team of Services Technicians

 Ensured that all technicians on my team received and understood the “Performance Level Requirements,” as well as, work rule notification and customer contact expectations training - reinforced this behavior on an ongoing basis, by example and inspection

 Successfully coached technicians in various areas of deficiency ; such as job quality, customer contact, safety, and work rules, which increased overall team results by 15%

Resource Supervisor June 1997 – May 1998

 Successfully partnered with Dispatch Center to balance the daily work load for approximately 200 Service Technicians and Splicers; which in turn helped to reduce the district’s overtime expense

 Responsible for tracking and analyzing the expense and capital budgets to ensure the district stayed on target with the commitment view

 Ensured productivity and revenue attainment by identifying technician timesheet errors and correcting erroneous customer time and material charges

Education: LaSalle University, Philadelphia, PA

Masters of Business Administration, May 2001

Major: Management

Syracuse University, Syracuse, NY

Bachelors of Science, May 1995

Dual Major: Marketing & Management Information Systems

ESI – George Washington University

Associates Certificate, Project Management

June 2006

Professional Skills:

 Microsoft Applications (Word, Excel, Access, and PowerPoint)

 Vframe, Peoplesoft GL and AP, SAP, CTLR, and EDW

 Excellent written and oral communications

 Exceptional interpersonal and supervisory skills

 Process Development and Implementation

 Strategic Planning

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