Customer Service Sales
Resume:
Marcia Bell
Forestville, Maryland 20747
___________________________________________________________________________
Professional Objective
To obtain a challenging and rewarding position with a company that will effectively utilize my experience.
Experience:
Sales Associate
08/2010 – 01/2012 Wegmans Woodmore ,MD
• Ensure that each customer receives outstanding service by providing a friendly environment.
• Greeting and acknowledging every customer, maintaining solid product knowledge and all aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Ringing sales on cash register and bagging merchandise.
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Aid customers in locating merchandise and communicating customer requests to management.
• Assist in completing price changes and participate in year-end inventory and cycle counts.
Sales Associate
06/2008 to 04/2010 Wal-Mart Clinton, MD
• Ensured that each customer receives outstanding customer service by providing a friendly environment.
• Greeted and acknowledged every customer, maintained solid product knowledge and all aspects of customer service.
• Maintained an awareness of all promotions and advertisements.
• Ring sales on cash register and bagged merchandise.
• Assisted in processing and replenishing merchandise and monitoring floor stock.
• Aided customers in locating merchandise and communicating customer requests to management.
• Assisted in completing price changes and participated in year-end inventory and cycle counts.
Assistant Sales Manager/Sales Associate
10/2003 to 01/2008 Lane Bryant Landover, MD
• Promoted to Assistant Sales Manager, December 2006.
• Supervised staff of 7-10 employees.
• Served as key holder, responsible for the opening and closing of the store.
• Processed payroll and completed weekly scheduling.
• Communicated with the Regional Manager to achieve productivity, sales and profitability.
• Developed and maintained an excellent positive customer relationship.
• Responsible for preparing bank deposits and daily sales reports.
• Assisted in processing and replenishing merchandise and monitoring floor stock.
• Assisted in completing price changes and participated in year-end inventory and cycle counts.
• Aided customers in locating merchandise and communicating customer requests to staff.
• Maintained an awareness of all promotions and advertisements
• Conducted and processed staff evaluations.
• Conducted interviews for new employees and trained new hires.
• Tracked the stores monthly sales.
• Ring sales on cash register and bagged merchandise.
Education:
Currently attending the University of Phoenix.
References Available Upon Request
Contact this candidate