Training Manager
Resume:
Arkeelaus Sherman
Forest Park, Illinois
**********@*********.***
Summary:
Achievement-oriented Coordinator Professional with nearly nine years of
project management and administration background. Excellent multi-tasking
and organizational aptitudes and proven ability to provide support to large
departments within a professional environment.
Experience:
Navistar, Downers Grove, IL
July 2011-
Present
Training Coordinator (Contract Position)
. Maintains the training database (LMS/ SumTotal) and University
Sharepoint site.
. Maintains all training rooms including PC lab.
. Internal contact for local training coordinators regarding Learning
Management System (LMS) issues and functionality.
. Administers and maintains the Navistar University training systems and
assist in the coordination of training administration.
. Maintains records of training attendance to determine program
effectiveness.
. Designs training materials and other job aids needed for in-house
classes.
. Supported team in administration of Learning Management System and
Learning Analytics Tool.
Sara Lee Corporation, Downers Grove, IL
August 2010- November 2010
Training Coordinator (Contract Position)
. Coordinated instructor led, web-based, and live meeting logistics.
. Updated and maintained team intranet sites with new training materials
and tools for trainers.
. Supported team in administration of Learning Management System and
Learning Analytics Tool.
Wells Fargo, Chicago, IL
December 2009- April 2010
Training Site Manager (Contract Position)
. Manages and ensures the general upkeep of the training and conference
room facilities.
. Demonstrates attention to detail and the ability to creatively find
solutions to provide superior support.
. Coordinates material production and availability as needed for
alternate delivery methods (i.e., CDs, portal postings, etc.)
. Supports Training Team with all training initiatives including
processing both incoming and outgoing company mail, and provides
general clerical support to the office and Training team members.
. Administer the Learning Management system including course catalog
updates and scheduling of the training rooms.
Chicago, IL
May 2008- Present
Freelance Graphic Designer
. Manage and operate a freelance design firm that provides an array of
business and event services for various clients.
. Prepare preliminary concept designs/layouts/sketches for presentation
to current and potential clients/customers. Selecting color,
typography, design selections, package design and creating artwork.
. Assemble files to meet pre-press and print production specifications
and timelines.
. Work on a wide range of projects under strict deadlines and a heavy
workload in a fast-paced environment.
. Assist clients in direct mail and advertising campaigns.
PepsiCo Chicago, IL February
2008- May 2008
Training Deployment Logistics Support (Contract Position)
. Supported the loading of the learning management system under direct
supervision of LMS Administrator.
. Supported the training schedule and logistic activities associated
with a release's end-user training delivery, Train-the-Trainer, and
pilot training sessions, which included working with representatives
from each location to build the schedule, understanding and working
around constraints such as training environment/data usage, trainer
availability, course order and duration, etc. under the direct
supervision of the Training Logistic Lead.
. Coordinated material production and availability as needed for
alternate delivery methods (i.e., CDs, portal postings, etc) under the
direction of the supervision of the Training Logistic Lead.
. Supported the success of the release-based training team by "pinch
hitting" in training areas where needed.
LaSalle Bank Corporation Chicago, IL.
March 2003- June 2007
Training Coordinator
. Provided all training initiatives for both Information Technology and
Services Departments. Selects particular vendors to provide external
instructor led and web-based classes that will benefit the client.
. Designed Training Manuals and Job Aides for HR/Corporate Classes.
. Developed, implemented, and managed a communication and marketing plan
(flyers, promotional materials and all communications to client, etc.)
for training programs and services.
. Creatively collaborated with Training Teams to design the most
efficient and promotional advertisements geared to peak interest and
enrollment.
. Served as the liaison between clients, Human Resources, other
training departments and preferred vendors, providing them with prompt
responses to all inquiries and concerns.
. Evaluated clients training needs, and provide recommendation to assure
success.
. Negotiated vendor contracts with the objective of reducing training
costs and eliminating inefficiencies.
. Coordinated planning and implementation of special events, launch
initiatives and corporate functions.
. Participated in LMS system testing and report testing to assure
clients data is accurately being stored, as well as assist in
identifying requirements.
. Utilized eLearning tools and provided WebEx support.
. Provided monthly operational reports on training activities according
to established training metrics.
. Coordinated classroom and on-site training for clients, including:
coordination of resources, delivery dates, delivery of equipment,
custom configurations of scheduled training courses, price quotes and
billing/invoice requests.
. Supported internal Learning and Development team as well as the two
SVP, Learning and Development Managers, including arranging travel to
Amsterdam monthly.
SBC Long Distance Rosemont, IL.
August 2000-March 2003
Executive Administrative Assistant
. Posted jobs to intranet site, conducting candidate interviews,
providing new hire training, updating all personnel files for current
employees and responsible for creating personnel files for new
employees.
. Managed local Rewards and Recognition program and also a member of the
Employee Appreciation Campaign Team.
. Processed all short term disability and FMLA forms. Communicated with
temporary staffing agencies to secure temporary staffing.
. Provided support to Director of Billing Operations and team of 136
employees by monitoring deadlines, coordinate calendar, answer
telephones, make travel arrangement, contact, go-person for general
information, requests and questions and effectively interfacing with
internal personnel and outside vendor contacts across all levels.
. Prepared/tracked expense reports and purchase requisitions on-line.
. Created and managed purchase orders for vendor payments $50,000 and
above.
. Responsible for processing and maintaining payroll for 136 employees.
Skills:
Microsoft Word, Excel, Access, PowerPoint. Windows XP, Windows2000, Kronos,
LMS, SumTotal, Concur. ELearning tools, WebEx. Comptia A+ Certified.
Completed classes in Data Manipulation, Time Management, Training 101,
Adobe Creative Suite, Business Objects
Education:
Westwood College Online
2004-2006
Graphic Design Program
References:
Michelle Kelso
Manager from LaSalle Bank
Email: *******@*******.***
Phone: 847-***-****
Norma Hill
Colleague from LaSalle Bank
Email: *****-****@*******.***
Phone: 773-***-****
Michael McGuire
Manager from SBC Long Distance
Phone: 847-***-****
Rashada Jamison
Flowers Communications
Client
Phone: 773-***-****
Contact this candidate