Objective
A POSITION allowing for parlay of demonstrated education, managment, customer service, communication, and over 20 years of successful work experience.
Profile
Motivated, personable business professional with multiple college degrees and a successful track record of driving and customer service. Diplomatic and tactful with clientel, professionals and non-professionals groups at all levels.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural and age differences. Thrive in deadline-driven environments. Excellent people skills.
Skills Summary
Weel Groomed
Communtity Networking
Written Correspondence
General Office Skills Excellent Driving Record
Customer Service
Proffetional Appearence
10+ Driving Experince
Professional Experience
KNOWLEDGE AND SKILLS: REPORTS/PRESENTATIONS
Prepare complex reports for managed City of Phoenix and Maricopa County ensuring full compliance with agency requirements and tight deadlines.
Author professional correspondence to community groups and business leaders.
Design and deliver series of classes for local businesses and associations, park participants, and educating employees on various subject matter.
Conduct small-group sessions on financial education.
Communicate nutritional health to staff and clients for Maricopa County Juvenile Detention.
Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course.
CUSTOMER SERVICE/EXECUTIVE CHUEFFUAR/BUSINESS MANAGEMENT
Oversee front-office operations and provide impeccable customer service:
o Managed Business
o Marketed business services
o Lead Chuaffuer for 4 years
Develop and implement strategic marketing plan for programs:
o Create special promotions, write/design print and outdoor advertising.
Employment History
KEEPERS ASSISTANT SERVICES, – Rancho Cucamonga, Ca
Lead Security, August 2008-Present
Patrols assigned area on foot, checking for fires, vandalism, suspicious activity or persons, safety/fire hazards and reports circumstances to campus police unit for correction or follow-up actions. Investigates and/or reports hazards, unusual or suspicious circumstances to campus police unit for correction or follow-up actions; maintains contact with campus police. Checks doors and windows of building to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor. Observes activity and traffic in assigned area to enforce university rules/regulations; alerts visitors of infractions; removes unwanted or disruptive visitors from university property.
BEYOND CONVENIENCE SERVICES, – Phoenix, Az
Owner Operator, June. 2007-Sep. 2008
Owner operator of business that provided Executive Chuaffuer service for clients in there own car. Plan, direct, or coordinate the operations of company or public. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources.
CITY OF PHOENIX – Phoenix, Az
Recreation Coordinator, Oct 2006to Nov. 2007
Directs the activities of full-time and part-time employees and volunteers who staff programs and facilities;
Communicates and works with individuals or groups to stimulate interest and support for recreation activities;
Schedules and conducts classes and workshops in specialization areas;Keeps financial and activity records and submits reports; Designs and prepares flyers; Oversees recreation activities and conducts program evaluations;Performs and maintains web-based registration procedures;Performs on-site participant registration for recreational activities; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
MARICOPA COUNTY – Phoenix, Az
Recreation Coordinator, Apr. 2003 to Oct. 2006
Planned, supervised and evaluated athletics and other forms of recreational activities such as dramatics and music, and games such as chess, checkers and card playing. Selects and trains inmates to act as team managers and umpires. Recruits volunteers from inmates and staff to assist in developing and staging plays and musical activities when special talents are required. Orients inmates to recreational activities. Orders and maintains equipment and supplies. Arranges for equipment repair. Distributes reading materials. Selects and orders motion pictures with approval of administration. Requests funds and monitors expenditures. Developed programs including young fathers program and nutritional program.
CLS TRANSPORTATION – Las Vegas, Nv
Executive Chuaffuer, Sep.1997 to Apr. 2003
Drive principals to business, personal and social engagements, airport pickups and drop offs, run errands, keep maintenance records for all vehicles, bring cars in for service, keep cars washed and gassed, stock cars with water, gum, etc., drive other family members (in-laws, etc.) on an occasional basis. Professional appearance to present in business attire on a daily basis. Discreet and loyal. The appropriate candidate will have related experience and expertise in a similar position, have appreciation of the care of automobiles, have meticulous personal grooming standards, courteous and attentive demeanor with ongoing understanding of professional boundaries, be honest and responsible in character, a non-smoking individual and be able to work in the USA legally.
Education
PASADENA COMMUNITY COLLEGE – Pasadena, Ca
Associate’s Degree in Administration of Justice, 1991