A. Mukit Samad
Ph: 845-***-**** Email : ******@*****.***
PROFILE
I am seeking a challenging technical position in a pleasant working environment, which will permit me to continue practicing and expanding my skill set and knowledge base. I am equally comfortable and qualified for a Data Base or System Administrator.
ACADEMIC QUALIFICATION: Bachelor of Computer Science & Engineering (CSE). 1999
CERTIFICATION:
MCITP – Microsoft Certified IT Professional: Data Administrator 2008
MCTS – Microsoft Certified Technology Specialist: SQL server 2008 Implementation and Maintenance
CCNA – Cisco Certification Network Associate
A+ Certified
PROFESSIONAL EXPERIENCE
MTS Integratrak North America, NJ/CA/GA (System Engineer) Jan 2011– July2012
Responsibilities -
• Supporting Office 365 for organization core e-mail system in the cloud. Documenting new procedure and submitting to the knowledge base.
• Administering and Monitoring Windows 2003/2008 servers for users Application purposes.
• Procedures (MOP) for the NOC covering escalation procedures and troubleshooting scenarios. Initiated updating floor plans and Visio diagrams that were currently in the companies system with information from site surveys
• Create and maintain Active Directory accounts, group policies, shares, mailboxes, virtualized servers.
Also create backup jobs, workstation images, inventory equipment, logon scripts.
• Experience of remote access service (RAS), Virtual Private Network (VPN), Microsoft Office application
• Responsible for diagnosing issues, communicating resolutions via telephone and escalating to the appropriate support group.
• Resolve helpdesk requests via remote desktop, phone and, in person. Responsible for maintaining printers, faxes and toner inventory as well as hardware and software requests.
• Set up audio/video conferences for partner meetings and staff training. Train staff on workstation and network based software applications.
• Directed the MPLS configuration for direct inter-cluster calls between any two branches, bypassing each cluster’s central site to combine both centralized and distributed call processing. Global wide area network design and implementations, using MPLS and VPN/IPSEC.
FMK Network INC. NY, USA (System / Network Engineer) Sep 2007– Dec 2010
Responsibilities –
• Experience in installation & administration of Windows server 2003/2008 Domain Controllers. Active Directory Design & Architecture. Experience for Linux administrator.
• Experience administering Microsoft Active Directory and Microsoft Exchange Server 2003/2007
• Comprehensive understanding of major manufacturer data back-up and virus protection systems
• Managed independent networks, consisting of Cisco 2600 routers, and Cisco 3750 switches. Configured and troubleshoot OSPF, BGP, and EIGRP.
• Redesign of Internet connectivity infrastructure for meeting bandwidth requirements. This involved negotiating with ISPs, switching from T1 to Flexible T3 lines and configuring/replacing existing Cisco routers, Cisco switches, Dell servers.
• Design and implement Microsoft, Citrix and VMware solutions, with focus on Virtualization using VMware ESX, VMware vSphere and Citrix products
• Design, setup and create SharePoint team sites and areas for business. Create and managed SharePoint Lists using SharePoint designer and Central Administration.
• Experience for Remote server Administrator and Data Center manage. Great team player and able to work under pressure. 24x7 duty rotation.
• Experience with configuring database with high ability techniques like Replication, Clustering as well as implementing disaster recovery techniques like database mirroring and log shipping.
• Experience with database performance tuning, Query optimization, client/server connectivity and other network issues, database consistency checks using DBCC.
Kings County Hospital Center. NY, USA (System Support) Oct 2005– Aug2007
Responsibilities –
• Assisting doctors, nurses, and office personnel for hardware and software problems.
• Tracking and following up on trouble tickets, reducing average response time.
• Install Misys, RAMBA and Unity Application for hospital users and configured printers.
• Gave them a prompt support for Medical Admin Cart 24/7/365 with shift wise.
• Upgrade design for management building that saved the company over 60% over the previous design without compromising features, performance or reliability requirements. Project on hold due budget issues.
• Documented their network using Microsoft Visio, including datacenter, operations, corporate network and airport network.
Global Net Telecom, NY, USA (Network Engineer) Feb 2002– Sep 2005
Responsibilities –
• Worked in the company’s Network Operation Center, providing front-line remote support to high-speed network access customers and maintain the policy for routing (QoS).
• Configured Channel bank for remote PSTN connection and distributing the call to the end users. Clear channel setup for Internet bandwidth and configured the remote satellite equipments.
• Configured network connections: ISDN, T-1, T-3 levels. Internal LAN connectivity installation.
• Designed and Configured Web Server Farms, to increased performance through intelligent traffic and Bandwidth management.
• Installation SharePoint Server 2003, created modified backup and restoring of SharePoint sited and changing layout and themes
• Diagnose and solve Frame relay / T1 lines, CSU/DSU and routers connectivity problems.
Grameen Phone, Dhaka .( System Engineer) May 2000– Jan 2002
Responsibilities –
• Data and voice network setup for our customer site (like: Shell, City Bank and GSM providers). Using higher end routers and switches for high speed LAN and WAN installation.
• Configuring Cisco routers for Data commutation. Configure routing policies for DSL users
• Developed and implemented plans to upgrade agency servers and workstations.
• Maintain software up-gradation and file backup for the Users.
Ahsanullah University, Dhaka . ( System Engineer) July 1999– April 2000
Responsibilities –
• Hosted university domain www.aust.edu in the third party web server.
• Configured proxy server for university internet sharing.
• Developed and implemented plans to upgrade agency servers and workstations.
• Maintain software up-gradation and file backup for the Users.
TECHNICAL SKILLS
Operating System: Red Hat Linux, Windows 2003 / XP / NT, DOS.
Tools: Protocol Analyzer and Cable tester.
Routing Protocols: RIP, IGRP, OSPF, and EIGRP.
RAS Devices: 3COM Total Control, Cisco, Multi Tech Devices.
Languages: C++, Pascal, HTML, Fortran.
Databases: MS-ACCESS, Oracle 8i, SQL Server 2008.
Work Status in USA
– Green Card holder
OTHER INFORMATION
-Available upon request.