Customer Service Safety
Resume:
Atlanta, GA *****
**********@*****.**
Goals
I am presenting to you my skills, work ethic, achievements, and no-nonsense negotiating abilities so that my skills can be used and communication talents can be exploited to serve your company.
Education
Bachelor degree of Chemistry
• Kennesaw State University, Kennesaw, Georgia 1/2010 - 5/2012
Associate degree of Sciences
• Georgia Perimeter College, Atlanta, Georgia 1/2006 - 8/2008
Baccalauréat
• Lycée Catholique de Dabou, Ivory Coast 7/2004
Employment
Computer Lab Assistant
Georgia Perimeter College, Educational technology 8/2007 - 9/2009 • Assisted students in the use of computers
• Handled calls at the Customer service desk
• Participated in school projects regarding the development of computer technologies
Trainings and Experiences
Inorganic Chemistry Laboratory, Kennesaw State University 1/2012 - 5/2012
• Learned lab safety guidelines
• Performed chemical analyses of inorganic compounds
• Carried out extractions and chemicl analyses of metal compounds
• Analyzed and interpreted data from UV-VIS, NMR, HPLC, Gas Chromatograph
Pharmaceutical Chemistry Laboratory, Kennesaw State University 1/2011-5/2012
• Learned lab safety guidelines, GMP/GLP regulations
•Performed dissolution and analyses of stomach medicines
•Analyzed and interpreted active ingredient of medicines
• Analyzed and interpreted data from UV-VIS, NMR, HPLC, Gas Chromatograph, Spectroscopy
Physical Chemistry Laboratory, Kennesaw State University 1/2012 - 5/2012
• Learned lab safety guidelines
•Prepared and analyzed silver and gold nanoparticles
• Analyzed and interpreted data from Raman Spectrometer
Analytical Chemistry Laboratory, Kennesaw State University
• Learned lab safety guidelines
• Carried out organic and inorganic analysis
• Titrated acid/base and found pH and pKa of acid/base solutions
•Prepared solutions for analysis
Biochemistry Laboratory, Kennesaw State University 5/2011-7/2011
• Learned lab safety guidelines
• Carried out growths and isolations of microorganisms
•Performed sterilizations and preparations of agar plates
• Studied and familiarized with differences and specificities between microorganisms
• Carried out analyses of microorganisms in food and water samples
Organic Chemistry Laboratory, Georgia Perimeter College 7/2007-12/2007
• Learned lab safety guidelines
• Performed chemical analyses of organic compounds
Skills
• Fluent in French and English
• Knowledge of laboratory safety
• Use of NMR, HPLC, Gas Chromatograph, UV-Vis, Raman Spectrometer, Spectroscopy
• Software Applications: Microsoft Word; Excel; FrontPage; PowerPoint; Internet
Explorer; WebCT Vista
• Databases: Access
Honors and Awards
• Dean's list 1/2007, 1/2008
• Georgia Perimeter College Scholarship for F-1 Student 1/2007 - 7/2008
Volunteer Work and Activities
• MedShare - packing and shipping of donation medicines to Africa 2/2010 - present
• Piedmont Hospital (Atlanta, Georgia) - Pathfinder (helped patients 10/2007 - 8/2008
find their way in the hospital)
• Project Shine at Clarkston Bible Church (Atlanta, Ga) 2/2006 - 6/2006
Tutored refugees from Europe, Africa, and Asia in writing and reading
• Project Santé Pour Tous 6/2001 - 8/2003
Traveling and sending donation medicines to African Countries
(Ghana, Togo, Benin, Ivory Coast, Upper Volta, and Congo)
• World Youth Day 2000 8/2000
Spiritual trip to the Vatican in Rome (Italia), day of prayer and
meditation with the pope
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