***** * ***** • SPRING HILL, KS *****
PHONE 913-***-**** • E-MAIL *******@*******.***
WENDY BOND
OBJECTIVE
To find a challenging and exciting new position within the realms of Information Technology or Finance.
EXPERIENCE
Business Analyst II – Manage monthly and quarterly budget submissions of the IT project pipeline to Finance and Executives. Works directly with directors as well as their points of contact to ensure project estimates are complete. Create ad-hoc reporting on a daily, weekly and monthly basis as well as analysis on all project work related to IT pipeline.
Business Systems Analyst II -- Team Lead and Project Manager for all of the Non-consumer billing group. New customer contact and liaison for all new customer needs. Created month end financials reporting and created audit processes for Non-consumer billing group. Presented new customers with the functional billing statements that would be produced out of the groups PeopleSoft billing platform. Gathered business requirements for all Non-consumer billing projects and worked with developers to create automated functionality.
Business Systems Analyst II – Produced customized ad-hoc reporting for all customers within the Finance side of Sprint. Created SQL queries using tools such as Tera Data, Toad, and Cog-nos in order to pull together data from the Sprint Data warehouse for customers seeking information on churn.
Billing Analyst II – Built wireless service plans in the Sprint billing system. Was the team lead in creation and testing for one of Sprints first tiered billing plans called Fair and Flexible. Implemented various verification procedures for the billing group that aided in increased accuracy of the plans that were inputted into the Sprint billing system.
TECHNICAL SKILLS
SQL Query Writing - using applications Toad, Tera Data, MS Access, Cog-Nos Impromptu, Visual Basic, Crystals Query/Report writing/creation.
MS Office Suite – PowerPoint, Access 2003-2007, Visio, Word, Excel, Excel Ad-on (Cube Analysis), Safe (Forecasting Tool), BIDS IT dashboard.
PeopleSoft 8.4 and 8.9 – Query building within application, creating invoices, AR System, Project Costing.
INTERPERSONAL SKILLS
Excellent Communicator/Presenter
Team player within large and small groups
Extremely flexible, adapts quickly to changing situations
Very well organized, has strong prioritizing and multitasking skills
Meets all deadlines with very high accuracy
EMPLOYMENT
2007/2009 Business Analyst II – IT - Sprint
2006 Business Systems Analyst II – IT – Sprint
2004 Business Systems Analyst II – Finance - Sprint
2003 Billing Analyst II – IT - Sprint
2001 Commission Analyst – Sales and Distribution - Sprint
EDUCATION
2007/Current - MBA – Finance – Ottawa University – Overland Park, KS
2001 – Master of Arts – University of Missouri at KC – Kansas City, MO
1999 – Bachelors of Arts – Washburn University – Topeka, KS
REFERENCES
Current Manager - Sprint – Jeanine Bush - 913-***-****
Previous Supervisor – Sprint – Chris Wright – 913-***-****
Current Co-worker – Sprint – Karin Castillo – 913-***-****