Project Manager Real Estate

JAMES SHROCK

**** ******* *** ****** || Indianapolis IN 46260 317-***-**** || ***********@*****.***

REAL ESTATE ASSET / PORTFOLIO MANAGEMENT

OPERATIONS MANAGEMENT

15+ years maximizing performance and value of portfolio assets in a closely held corporation

Drive operations for 3 multi-family market rate class-B properties (740 units) in 2 cities

Analytical process-driven leader with hands-on walk-around management style

EXPERIENCE

MIKE HERALD MANAGEMENT Indianapolis IN 1996 to Sep 2010

Director of Operations (2000-10)

Indianapolis IN: Fountainhead Apartments | Columbus IN: Quail Run and Steinhurst Manor

• Oversee 3 property portfolios of long-term real estate investments held by 3 partnerships

(81 partners; 2 general partners) $4.9M annual revenue (2009)

• Supervise 25 employees in 2 cities; negotiate all vendor contracts in excess of $2K; monitor and evaluate vendor performance

• Market lease and manage assets: maintain >90% occupancy despite economic downturn

• Develop and execute short and long term strategies to include business plans operating and

capital budgets with P&L accountability for each property

• Manage revenue to maximize property values; identify opportunities to create operating expense efficiencies and optimize return on investment (ROI)

Drove deal to refinance all properties (2005) when valuations were at an all time high ($21M) that yielded $4.25M cash-out to Partners

• Perform ongoing research asset valuation and investment analysis: report to partners quarterly

• Spearhead construction redevelopment and improvement projects $450K annual budget

Project manager for $1.3M exterior renovation (2005)

• Identified operational weaknesses developed and executed comprehensive plan for remediation:

Developed custom Excel spreadsheet to manage Rent Roll data formerly kept manually

Created operational handbooks incorporating standard operating procedures and best practices

Establish weekly sales goals mentor and motivate staff: structured employee incentive program

Property Manager: Fountainhead Apartments (1996-00)

• Rental management maintenance improvement and security for 176 unit multi-family complex

• Administer budget collect rents complete lease contracts oversee vendors coordinate capital improvements and supervise 7 employees

OTHER VENTURES

Partner: STONE INVESTMENTS LLC Indianapolis IN 2005 to 2008

• Purchased managed and flipped 3 apartment buildings (12 units total): $0/down $100K/profit

• SportClips Franchisee

Launched start-up; managed build-out; engineered Grand Opening that set franchise record

for number of haircuts and revenue for opening week

Positioned for adding 2 additional units when approached with acceptable offer to buy (2008)

EDUCATION

BS: BALL STATE UNIVERSITY Muncie IN 1992

Complementary Education and Specialized Training

• Certified Apartment Property Supervisor (CAPS) 2007

Memberships & Associations

• Indiana Apartment Association: Chairman 2002-09; Legislative Committee (2005-09)

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