Motivated, hardworking and versatile individual

Amber Arnita Phillips PO Box *** Compton, CA *****

Objective:

Motivated, hardworking and versatile individual seeks a position that is customer oriented and best suitable for my experience in a restaurant establishment with potential for advancement.

Experience:

Server / Bartender McClouds Grill House Bremerton, WA 10/2011 – 11/2011 I began as a server I rapidly became a strong Server on the floor. I was speedily moved into the bar and trained as a Bartender. Escort guest to table, place silverware, and take orders. Attended to customers’ needs on the bar and on the floor. Serve drinks, meals, and snacks. Waited on tables during busy lunch and dinner rushes. Assisted all the serving staff in regards to running food and beverages. Collecting payment from customers. General clearing and cleaning of tables, the bar, and the restaurant. Monitoring and maintaining cleanliness and organization of assigned stations and service areas. Set up the rooms for events. Clean, wash, dry and store all dishes after event. Assist in overseeing all aspects of bar service. Combined ingredients to make cocktails and drinks. Inventory and weekly restocking liquor shelves.

Banquet Server Oasis Inglewood, CA 09/2010 – 01/2011 Preparing for social dining events. Serve full course fine dining meal and drinks including fully stocked bar in an event banquet setting. Monitoring and maintaining cleanliness and organization of assigned stations and service areas. Clean, wash, dry and store all dishes after event. Clean and reset full table settings for next event.

Host Barneys Beanery Santa Monica, CA 01/2009 – 03/2010

Welcome and acknowledge all guest assist disabled individuals and thank guest genuinely. Escort guests to tables, place silverware and serve water. Report accidents and injuries to manager. Monitoring and maintaining cleanliness and organization of assigned stations and service areas. Fold napkins, bus tables and stock service area with supplies. Answer phones, take messages, schedule reservations and arrange large parties.

Barista Manager Bikini Espresso Torrance, CA 08/2009 – 11/2009

Serve mainly coffee hot and iced drinks also small to go meals. Assist in creating, developing and implantation of policy and procedures. Plan, market, organize and attend promotions off site. Answer phones, collect company incoming mail, and handle customer inquiries. Solve billing problems, check writing and accounts payable. Schedule, trained and supervised fifth teen baristas mostly unsupervised. In charge of schedule, time sheets, time off, tip payout and payroll. Equipment and supply inventory, shopping and pick up, in addition to stock inventory shelves. Monitoring and maintaining cleanliness and organization of inside, including bathroom and outside. Handle cash, credit card transitions, and balance cash draw close of shift. Writing weekly progress reports, open, and close accounting. Frequently closed store and secured building only employee with a key.

Waitress M & M Soul Food Los Angeles, CA 04/2009 – 09/2009

Escort guest to table, place silverware, take orders, serve hot food and drinks. Check with customers to ensure there meal is enjoyable and take corrective action. Assist with phone orders and to go orders. Monitoring and maintaining cleanliness and organization of assigned stations and service areas. Fold napkins, bus tables and stock service area with supplies.

Education:

General Education Diploma Dominguez High School Compton, CA 2005

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