Customer Service Warehouse

Justin Overcash

**** **** *****

Claremont, NC 28610

Phone: 704-***-****

E-Mail: *********@*****.***

Career Overview

Hard-working Warehouse Worker with 4 of year experience in a warehouse pick/pack fulfillment and distribution environment.Reliable and hard-working warehouse operator committed to getting the job done as quickly, efficiently, and safely as possible. Warehouse worker with? Strong work ethic and 1 year of hands-on experience. Meticulous Logistics Trainer excellent at juggling multiple tasks and working under pressure. Experienced backroom professional with strong leadership and relationship-building skills.

Core Strengths

• Problem solver • Safety

• Fast learner • Excellent communication skills

• Courteous demeanor • Excellent people skills

• Energetic work attitude • Forklift operation

• Customer service • Lifting cargo

• Creative problem solver • Lifting 60+ lbs

• Excellent communication skills • Able to unload shipments

• Writing • Able to work independently

• Microsoft Word • Comfortable with repetitive motions

• Email • Excellent physical health

• Hard working and self motivated

• Knowledge of safe warehouse

practices

• Multi-tasker

Accomplishments

Customer Service

• Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

• Handled guest complaints, maintaining a positive dining experience for all rest

Customer Interface

• Greeted customers upon entrance and handled all cash and credit transactions.

• Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

• Cashiered with two cash registers at once in tandem to maximize customer flow.

Preventative Maintenance

• Kept forklift operating by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.

• Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. Loaded and unloaded pieces into boxes for shipment. Cleared damaged items and loaded freight.

• Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety. .

Work Experience

June 2011 to February 2012

Target Distribution

Newton-Conover, NC

Warehouse Worker

Used item numbers to properly stock warehouse. Cleared damaged items and loaded freight. Loaded and unloaded pieces into boxes for shipment. Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety. Responsible for careful handling of all merchandise to avoid damage. Assembled product containers and crates. Attached identifying tags to containers. Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers tractors and other equipment. Packed containers and re-pack damaged containers. Read work orders or received oral instructions to determine work assignments and material and equipment needs.

September 2007 to June 2011

Target Store

Huntersville, NC

backroom/ logistics truck unloader/Frontend worker

Used item numbers to properly stock backroom. Loaded flat bed by forklift and hand truck. Cleared damaged items and loaded freight. Loaded and unloaded pieces into boxes for shipment. Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. Properly utilized backroom. Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers tractors and other equipment. Responsible for careful handling of all merchandise to avoid damage. Staged final products for shipment. Assembled product containers and crates. Attached identifying tags to containers. Loaded and unloaded truck cargo. equipment and tools to increase productivity, efficiency, and safety. Packed containers and re-pack damaged containers. Read work orders or received oral instructions to determine work assignments and material and equipment needs. Sorted cargo before loading and unloading. Answered questions regarding the store and its merchandise. Demonstrated use and care of merchandise. Described merchandise and explain operation of merchandise to customers. Greeted customers and ascertained customers' needs. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs.

Educational Background

2014 central Piedmont Community College

Mecklenburg, NC, United States Of America

Early Childhood

Still in the process of getting my GED. Then i want to pursue my early childhood career, with a business degree.

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