Administrative Assistant High School

Veronica Rocha Perez

***** ********* ***** ***. ****

Houston, Texas 77084

832-***-****

*****.************@*****.***

SUMMARY OF QUALIFICATIONS

• Business professional with strong organizational skills

• Demonstrate reliability by getting the work done and meet commitments- able to multi-task

• Consistently follow through on assignments, and can be counted upon with excellent results

• Team player- able to communicate constructively by expressing thoughts and ideas clearly, direct and honestly with respect for others and for the work of the team

• Able to listen actively by absorbing, considering and understanding ideas and point of view from other people without debating

• Bilingual- Spanish (read, write and speak)

WORK EXPERIENCE

T & L Distributing, Houston, Texas 09/2008 - Present

Claims Assistant

• Receive and Process Incoming Dispute Claims

• Send Out Claims To Vendors Along With Material Samples

• Enter Claims Into Data System

• Follow Up On Claim Status Via-Email Or Phone To Vendors

• Create Credits Toward Claims If Approved

• Send Out Letters Of Denial If Not Approved

T & L Distributing, Houston, Texas 11/2000 - 09/2008

Credit Assistant / Cash Applications

• Accounts Receivable

• Create and Maintain Customer Credit Accounts

• Request Trades and Bank References

• Obtain Internet Credit Reports (Experian, NACM, and D&B)

• Daily Deposits and Posting Incoming Checks

• Assist Claims Department

King Pin Refurbishing, Inc., Houston, Texas 09/1997 - 09/2008

Part-Time Administrative Assistant

• Accounting and Computer Data Entry

• Accounts Receivable and Accounts Payable

• Develop Advertising Literature

• Special Marketing Projects

Gulf Services Company, Houston, Texas 08/1996 - 08/2000

Administrative Assistant

• General Office Duties

• Cash Receipts and Cash Disbursements

• Computer Keypunching

• Estate Administrative Detail

• Oil and Gas Royalty Reporting

• Oil and Gas Division Order Processing

EDUCATION

United South High School Laredo, Texas High School Diploma 1994

SKILLS

Microsoft Word 60 WPM

Microsoft Excel Multi Phone Line

Gartman AS400 10 -Key By Touch

Outlook Operate Pitney Bowes Postage Machine

PowerPoint Operate Pitney Bowes Inserting System

Adobe

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