Work from home
Resume:
Melissa Daniels
Winchester, Ky 40391
***********@*****.***
OBJECTIVE
I am seeking a position where I can demonstrate my abilities and skills within an environment offering growth, stability, and advancement.
EDUCATION
Associates Degree in Computer Science Aug. 1995 – May 1998
Lexington Community College
RELATED EXPERIENCE
Administrative Assistant
• Processed new hire paper work, assisted supervisors with extending offers for employment to employees for full time employment.
• Maintained the current organization chart
• Approved and assisted with payroll
• Managed leader’s outlook calendar and inbox and phone
• Paid sundry invoices
• Created and maintained spreadsheets for tracking
• Created ids and maintained access in mainframe systems
• Answered multiple line phones
Asset Management
• Maintained the inventory for the Winchester call center. This includes ordering and replacing computers and equipment that is end of lease. Kept close watch on project billing of employees and their charges for software and hardware
• Paid sundry invoices
Systems Administrator
• Ordered and replaced parts on computers.
• Built Windows image for Laptop users. Take care of laptop issues as they occur.
• Created and deleted LAN accounts using active directory
• Created email accounts, and EDS netids for all new hires using mainframe systems
• Worked tickets submitted in the ticketing system
• Assisted with the network change over to a new network
Help Desk Associate
• First point of contact for all customer problems
• Created Lan accounts for all new hires
• Re-image computers for production using Ghost software to rebuild the computers to their original state
EMPLOYMENT HISTORY
EDS Sept. 1998 – Feb. 2008
Customer service representative, Help Desk Associate, Systems Administrator, Asset Management and Administrative Assistant
Cash Express 1998
Sales Representative
Winn Dixie 1994 – 1997
Cashier and Head Cashier
Contact this candidate