Latha Arikatla
(SAP Basis Administrator)
*****.********@*******.*** 732-***-****
SUMMARY: Highly motivated, creative and versatile computer professional with six years of experience in SAP Basis/Net Weaver administration. Especially skilled in following the production support procedures and is capable of solving complex SAP ECC and Netweaver problems in fast-paced environments.
SKILLS:
Systems Linux 5.X, Solaris 2.5/2.6, Windows NT 4.0, Windows XP
Hardware Intel Linux Severs, Sun Enterprise 6000/10000, PCs.
Databases Oracle 9.2 and 10.2.0.4
Languages UNIX Shell Scripting Born and K Shell
Networks TCP/IP Protocols, SQL Net
ERP SAP R/3 Enterprise 4.7 ECC 6.00, EP 700, Net Weaver 2004s
24X7 Production Support.
Proficient in Installations and administration of SAP R/3 (Netweaver4/s, 4.7), Solution Manager, ECC 6.0, SAP BW 3.x, WAS (Web Application Server) 7.00, Database Administration, Performance Tuning, Kernel Upgrade, User Administration, Spool Administration, Client Administration and having good troubleshooting skills.
Performance Tuning of SAP servers by using some tcodes such as SM50, SM12, DB01, ST03, ST22, SM21, and DB02 and some other related codes and procedures as needed.
Expert Client Administration – Client Creation, Client copy, Client export, Remote Client Copy, Client Deletion, Securing Clients, and Assigning Logical System to client.
Configure and execute SAP change control functions including the transport management system (TMS) and the ABAP/4 workbench organizer and customizing organizer.
Experience in Database Management - Backup, Restoration using BRTOOLs, Table space administration, Tables and Indexes, Database users and database Reorganization – At table space & Object Level.
Proficient in Database Refresh – Database Copy of Production to Quality.
Very good in Spool configuration and Administration.
Excellent in monitoring Batch/Background Jobs-Checking the status of Background Jobs, Deleting Batch Record, Generating Batch Record, Scheduling Background Jobs.
Experienced in applying Support Package to SAP systems using SPAM and SAINT, Upgraded Kernel of SAP system whenever it is required.
Very good in application of OSS Note – Applying OSS notes, Developer registration, Object registration and some other major activities which is performed following OSS Notes.
Maintain documentation of SAP R/3, Database and OS security and configuration.
System error detection procedures, database reorganization, and SAP background job scheduling. Configure and resolve problems with the operation of the SAP spool and background job systems.
Provide training and assistance to MIS personnel and end-users on efficient use of the SAP system and system resources.
Documentation and Knowledge transfer skills are extremely good.
Known for the ability to multi-task and work on different applications at the same time.
Applied JAVA support packages using SPAM
Completed post installation steps for JAVA instance
Modified J2EE parameters using config tool
Applied J2EE license using Visual Administrator
Added JAVA server process using Visual Administrator
Configure J2EE parameters using Visual Administrator
EXPERIENCE:
MunichreAmerica Insurance NJ SAP Basis Consultant Nov ‘08 – Present
Define and maintained the instance definition for OP Modes/Servers, Switching, Scheduling, and Work Process distribution.
Performance Tuning of SAP servers by using SM50, SM12, DB01, ST03, ST22, SM21, DB02 and some other related codes and procedures as needed.
Database Refresh of Production.
Database Backup / recovery, Monitoring, trouble shooting the Backup problems by investigating the cause like due to media failure or due to system failure or due to some other reasons.
Managing Archive Logs. Monitoring Systems for its database growth, memory utilization, doing SAP health checks daily for its better performance.
Scheduled Batch & Background jobs using and responsible to trouble shoot various Job failures in different system landscape.
Performed post Go-Live support for Production
Resolving problem tickets and ticket management using Remedy.
Environment: Solution Manager 7.00, ECC 6.00, SAP Net weaver 2004s, BW 3.5, Oracle9i
PEPSICO, NY SAP Basis Consultant Feb 07 – Oct 08
24x7 Production Support.
Define and maintained the instance definition for OP Modes/Servers, Switching, Scheduling, and Work Process distribution.
Maintaining the Profiles, fine-tuned Instance profiles parameters for performance improvement and Logon load balancing (SMLG).
Responsible Homogeneous System Copy, Add-on & Support Package Applications Plug-Ins and Kernel Upgrades.
Spool Administration like configuring printers and trouble-shooting spool request, deleting old spool jobs and working with TemSe objects.
For printers, define output devices for local, remote and front-end printing. Define a logical spool server and use it on an output device. Manage spool and output requests, analyze and solve simple printing errors.
Troubleshooting system problems by analyzing system log update monitoring and lock entries and configured Alert Monitor for System monitoring.
Created the procedures for system daily health checks, Weekly production support statues and Monthly system performance metrics.
Performance Tuning and daily health check for Production systems using various tcodes such as SM50, SM12, DB01, ST03, ST22, SM21, DB02, ST04, ST06, ST02, DB12, DB13 and some other related codes and procedures.
Scheduled Batch & Background jobs using and responsible to trouble shoot various Job failures in different system landscape.
SQL level tracing of expensive transactions, analyzing SQL traces and identifying ABAP/4 programs causing high database fetch times.
Reviewed Storage Management and Backup / Recovery procedures, Monitored the software for performance, system failures, failed updates, and runtime errors.
Configure new clients and client copies as per business requirements.
Work with sapdba for some major activities on SAP server.
Install SAP Notes Assistant across all systems. Implemented the SAP Solution Manager instance to collect and analyze all system monitoring data for recommendations and problem analysis.
Resolved problem tickets and ticket management using HP OpenView.
Troubleshooting SAP GUI issues and support users with front end issues.
Environment: SAP R/3 4.6c, ECC 6.0, BW 3.1, CRM 3.0, APO 3.0, Oracle9i/10g, HP-UX 11i, Win 2k
Bar Labs, NJ SAP Basis Consultant Jan 06 – Feb 07
Operations support through Go-Live with SAP Hosting
Managing TMS like setting up TMS, Including systems to domains, importing TPs from development to production, Quality, Acceptance and to some other systems as per requirement of user.
Created Transport request, release & export.
Performed client depended customization and transported it across the landscape.
Applying OSS Notes to the systems downloading from OSS as per requirement.
Used Spool administration (SPAD) for defining and managing printing configuration and output devices, monitored spool queue (SP01)
Verification that production transports are properly approved & documented.
Conducted user training for SAP GUI usage.
Installed and troubleshooting SAP GUI problems for Users.
Performed post Go-Live support for Production as well as Security issues.
Documented Standard Operation Procedures (SOP’s) of all the work and update them weekly.
Locked the inactive user every month in production system.
Environment: my SAP ERP 2004, Oracle 9.2, Windows Server 2003, SAP GUI 6.20
SWIFT & COMPANY, CO Nov ’06 – Dec’06
SAP Basis Consultant
Swift & Company provides quality meat products to consumers nationwide for over 150 years.
Installed Solution Manager 4.0, ECC 6.0, Net weaver 2004s with XI systems.
Upgraded kernel, applied ABAP support packages using SPAM and Java support packages using SDM & SAP Notes.
Activated Industry Specific business function sets Catch Weight Management (CWM) based on the requirement.
Modified instance profile parameters (RZ10) as required.
Created Clients (SCC4) and performed Client copy (SCCL) and assigned logical systems to clients (SALE).
User Administration like User creation, deletion, lockdown, activation, Password management.
Configured SAP three system landscape with Development, Test and Production systems, defined transport routes and transport groups using STMS.
Used Spool administration (SPAD) for defining and managing printing configuration and output devices, monitored spool queue (SP01)
Working with TMS, transport directories, securing transport directories, domain controller.
Configured Operation Modes.
Configured logon load balancing.
Responsible for Basis Administration of Oracle 9i system and perform operations like table space administration, DB check, DB verify, monitoring performance related issues like workload analysis, check for consistencies, archive logs, and maintain profile parameters.
Responsible for system monitoring and system copy.
Database performance analysis and tuning (ST01, ST02, ST03, ST04, ST05, ST22), RFC and (SM59) Administering lock entries and update records. (SM12, SM13, SM14).
Worked on databases tools like BRbackup, BRarchive, and BRrestore, Performing online and offline backups.
Background jobs scheduling and monitoring, monitoring routine system checks for any errors like system errors, update errors etc.
Configured Profile Generator (PFCG) and transported settings to all clients, setup security for the developers and end-users.
Worked with transactions that were being used but not limited to SM21, SM50, SM51
Trouble shooting and 24 X 7 Production support.
Environment: ERP 2005, SAP Net Weaver 2004s, Solution Manager 4.0, SAP GUI 6.40, Oracle 9.2, HP UNIX 11i
CORSEC, VA May ’04 – Nov ‘05
SAP R/3 Basis Administrator
Responsible for scheduling, monitoring and smooth running of background jobs in development and production environments.
Administration and troubleshooting of 36 business critical interfaces involving the third party tools such as AutoSys, Mercator and Connect Direct.
Monitoring and troubleshooting of 320 network printers including 8 label printers (Zebra) using SAP spool and DAZEL job tracker.
1Monitored SAP R/3 performance at the level of operating system and database, and tuned the system by altering the instance parameters using CCMS.
2Analyzed database activity for exclusive lock waits, data dictionary buffer and tablespace growth, and carried out table space addition and reorganization as required. Also, performed routine database administration using SAPDBA.
3As a member of the Basis team (7 x 24 operation), I was responsible for day-to-day problem resolution in the area of SAP R/3 Basis and Security.
4Developed authorization profiles using SAP profile generator for Basis, FI/CO, MM, SD, QM and PP.
5Performed user administration, including security and authorization in development, and test boxes.
6Performed client copies and used Correction and Transport System (CTS) to transport objects in a three-system landscape.
7Performed kernel upgrades and applied Hot packages for SAP R/3 Release 3.1H.