Test Quality

Stephanie N Gales

**** *. ******** *****

Reynoldsburg, Ohio 43068

614-***-**** Galescl @aol.com

Summary of Skills :

• More than 04 years of experience in manual testing and web based applications

• In depth knowledge of SDLC and its various aspects like functionality, performance and integration

• Expert in test scripts development and coordinating with development team to fix bugs

• Resourceful team player and capable of delivering tasks within stringent timeline.

• Perform system, unit, acceptance, regression, load and functional/performance testing on dozens of applications using manual testing methods.

• Leverage knowledge of object-oriented programming to help validate, verify, communicate and resolve software issues through careful, thoroughly documented testing to maximize return on investment (ROI) for IT initiatives.

Technical Skills:

Testing tools: QTP, Quality Center, Toad, WINSQL

Languages: SQL, PL/SQL, Shell Programming, SQL*PLUS,

Databases: Oracle, Access, Teradata, Netezza ,UNIX

Operating Systems: Unix, Windows Vista, XP, 98, 2000, 2003, Mainframe

Software/Application : Maestro, Harvest, HP Service Center, Lotus Notes, ESP Workstation, CA-7, Mercury Quality Center

RDBMS: SQL Server, Oracle 10g

Basic Familiarity: C+, COBOL, Java, JavaScript, VB

WORK EXPERIENCE:

Nationwide Mutual Insurance Company, Columbus, Ohio(04/2011 to Present)

NCN AES Application Event Management, Analyst, Infrastructure Engineer

• Supports and maintains applications in the production

• Test environments and execute processes to transition applications from the test environment to the production environments.

• Monitors end-to-end production business flows and batch flows.

• Supports application development and testing, disaster recovery testing, and IT Service Management (ITSM) processes

• Transition to “Run” organization activities and production environment configurations.

Nationwide Mutual Insurance Company, Columbus, Ohio(01/2010 to 04/2011)

NFN IT , Administration and Project Management, Analyst, IT QA/Testing

• Performed Manual Testing and Created test cases including Functional test cases, Acceptance test cases and Regression Test cases for applications on the Mainframe system.

• Track defects using Mercury Quality Center to report, track and analyze bugs

• Assisted in project development, implementation and maintenance of test data files with valid and invalid records to thoroughly test program logic and verify system flow

• Created test cases including Functional test cases, Acceptance test cases and Regression Test cases for the Web focus system.

• Attended weekly meetings to discuss bugs along with testers, business analysts, and developers

• Collaborated with system analysts, developers and test leads to determine appropriate solutions when defects were discovered

• Creating, Maintaining and testing defect thru Mercury Quality Center

• Performed Automation Test and Regression Test scripts in QTP

• Analyzed system requirements and document entire software testing process accordingly

• Coordinated with developers and system engineers to fix application defects

Nationwide Mutual Insurance Company, Columbus, Ohio(09/2007- 01/2010)

RADS National Financial Data Warehouse, Analyst, IT QA/Testing

• Assisted in project development, implementation and maintenance of test data files with valid and invalid records to thoroughly test program logic and verify system flow.

• Reviewed and updated the existing Test Plan. Developed test plans using Technical specifications, requirements and use cases.

• Utilizing Mercury Quality Center, executed test scripts based on system requirements and refined by design decisions

• Regression testing to ensure that the functionality of the application matched with the Business Requirements.

• Practiced Agile methodology to test production defect code solutions

• Run and Modify Updates, Inserts, and deletes Queries in Alpha and Beta test environments.

• Create and Modify SQL code in Teradata, Netezza, and Oracle

• Creating, Maintaining and testing defect thru Mercury Quality Center

• Executed the Test Cases to verify actual results to expected results.

• Fixed tracking bugs using Clear Quest and maintain reports on resolved bugs

• Analyze test specifications and perform manual testing

EDUCATION

Bachelor of Science Computer Information Systems July2004/ June 2008

DeVry University - Columbus, Ohio

• GPA: 4.0/3.5

• Graduate date: June 2008 References Furnished Upon Request

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