Susan M. Nichols
Joliet, IL *****
EMAIL: ******@***.***
EDUCATION A.A. Stagg High School; Palos Hills, IL
Business & General studies; Sept 1978-June 1982
Moraine Valley Community College; Palos Hills, IL
Communications 1 semester June 1982-Sept 1982
EMPLOYMENT Administrative Assistant-May 2011-December 2011
Orlan Creek Apartments-Tinley Park
Administrative and computer knowledge. Approved bill payments, collected rents. Put together monthly newsletter. Performed administrative duties in office, answering phones, making photo copies, faxing, sorted mail, ordered supplies. Took care of tenant I issues and wrote up repair work orders. Rented apartments. Renewed leases. Interacted with new potential residents, current residents and vendors.
Property Manager-Jan 2010-May 2011
Senior Lifestyle Corp; Joliet, IL
Administrative and computer knowledge. Supervised staff of three consisting of administrative assistant, housekeeper and maintenance. I did work in accounting with Yardi system, lease renewals, deposits, paying bills. Also did outreach to market the property. Took care of tenant issues. Rented apartments. Entered payroll information into Kronos. Was a
Chamber member and Working Women’s Council member.
Property Manager-Administrative-Dec 2005-June 2009 Alexander Company; Joliet, Il Computer knowledge and all administrative duties in addition to making bank deposits, small repairs in apartments and building as needed. Worked on the Yardi System, tax credits and section 8. Maintained the administrative duties in the office such as preparing legal documents, correspondence,
5 day notices to tenants, vendors and contractors. Turned in payroll information. Answered telephones, maintained office supplies.
Assistant Property Manager-Administrative-Nov 2000-Dec 2005
Rycon Corporation; Tinley Park, IL
Handled tenant issues on a daily basis, collected rents, monthly rent rolls, weekly reports, managed staffing of painters, maintenance,
cleaning crews. Leased apartments, renewed leases, advertised
property. Did all administrative duties and have computer knowledge.
Loan Processor-Opener-May 1987-Nov 2000
Chase Manhattan Mortgage; Orland Park, IL
Processed applications, opened loans, locked in loans, sent out
required forms, ordered credit reports, appraisals, titles, bank and
employment verifications, everything necessary to get the loan
from application to closing. Computer knowledge, interact with
customers and outside contractors, realtors, builders, attorneys by
phone and mail and in person.
Loan Processor-Oct 1985-April 1987
Fleet Mortgage Corp; Chicago, Il
Opened loans, locked loans, sent out required forms, ordered title, appraisals, credit reports, bank and employment verifications. Processed loans. Computer knowledge. Interacted with customers and outside contractors, realtors, builders and attorneys by phone, mail and in person. Took applications, worked at real estates on weekends to represent the company while home buyers came in to the real estate office-they got pre-qualified.
Loan Processor-Sept 1982-Oct 1985
James F. Messinger & Co. Inc; Oak Lawn, IL
Opened loans, locked loans, sent out required forms, ordered title,
Appraisals, credit reports, bank and employment verifications.
Computer knowledge. Interacted with customers, realtors,
builders, and attorneys by phone, mail and in person.
PART TIME Cashier-June 2007-Nov 2007
Walmart; Lockport, IL
Handled transactions at the checkout. Put away stock as needed.
Interacted with public.
Cashier-July 1985-Nov 1985
Rizza Olds; Tinley Park, IL
Handled daily work orders, auto pick ups, answering the
switchboard, payment of transactions, computer back up
in the evening, spif payouts and anything else needed to
be done.
Teller-April 1982-June 1982
Standard Federal Bank; Hickory Hills, IL
Processed bank transactions, handled money, dealt
with public on transactions, calculating and balancing.