OBJECTIVE
Hardworking, responsible, organized individual looking to be part of a new and exciting team that is passionate and honest. I would like to contribute my skills to the company’s growth and success keeping in mind the delivery of the highest level of customer service. Fluent English and Spanish.
EDUCATION
Management Information Systems, BA 2001 – 2004
Graduate School University, Caracas, Venezuela
Microsoft Certified, Certification 2004 – 2005
Global Academy of South Florida, Miami, Florida
Microsoft Certified Systems Developer
Microsoft Certified Database Administrator
Microsoft Professional
LANGUAGE
English
Spanish
OFFICE EXPERIENCE
Hyatt Regency Miami Miami, Florida / 2009 – Present
Westin Diplomat Resort & Spa Hollywood, Florida / 2006 – 2009
Loews Miami Beach Miami Beach, Florida / 1998 – 2001
RESPONSABILITIES
Excellent communicational skills and organizational skill in addition to attention to detail.
Experience communicating with internal customers, interfacing with committees, participants, vendors and sponsors.
Excellent telephone skills.
Self motivated, detail oriented, dependable, professional, and ability to multi-task a must.
Proficiency with MS Office including Word, Excel, Power Point and Outlook.
Fluency in English and Spanish (oral and written).
Ability to handle confidential information.
Creating and running reports.
Flexibility and ability to prioritize and handle multiple tasks.
Coordinating meetings and events.
Developing and maintaining new sales accounts.
Experienced in operations management with single and multi offices environment.
TECHNICAL SKILLS
Adobe
Dreamweaver
Adobe Photoshop
Adobe Flash
Corel Paint
MS Office
HTML
SQL
Visual Basic
MySQL
AWARDS
Loews Miami Beach Hotel Star Performance 2001
Loews Miami Beach Hotel Performance of the Month
Avatar Award for best Website Design. 2001
Microsoft Award for best score GPA
Hyatt Regency Performance Award
Presentation Services 2010 Best Team Customer Service