Coordinator Aviation industry

Lydia Ojeda

**** *** ***

North Hollywood, CA ***05

818-***-**** ************@***.***

Professional Experience:

Spirit Aviation – Van Nuys, CA July 06 – Feb 08

Charter Sales Coordinator / Client Services

§ Serve as the primary on-site point of contact for the coordination of all elements necessary

to create and deliver a premium flight experience, including client services, aircraft selection,

itinerary development, special catering needs, as well as, all ground transportation.

§ Prepare and revise all written flight quotations, confirmations, credit approval or payment documentation, and crew dispatch documents.

§ Use an entrepreneurial thought process to maximize aircraft scheduling and positioning

economies – using flight resources to maximize customer benefit and simultaneously insure

the companies profit potential.

Atlas Air, Inc. - Purchase, NY Dec. 96 – June 06

Senior Travel Coordinator

§ Supervise daily operations of a global airlines travel department

§ Coordinate airline/hotel accommodations for flight crew and corporate

global travel

§ Manage high volume phone call center

§ Interline liaison with major global air carriers

§ Reconciliation of air crew/corporate travel charges

Liberty Travel - Manhattan, NY Jun. 94 – Dec. 96

Travel Agent

§ Domestic/International Sales (Caribbean/Latin American Specialist)

American Trans Air (ATA) - Queens, NY Sep. 90 – Apr. 94

Operations / Passenger Service Supervisor

§ JFK Station Administrator

§ ATA’s liaison to JFK Airport Authority, FAA and other government agencies

§ Airline liaison to “Ground Services & Ground Handling” providers

§ Supervise JFK flight operations - coordinating JFK station training, including personnel training, ground/ramp operations and passenger service

§ Managed preparation and reconciliation of daily sales reports

MilliCom Telecommunication Inc. - New York, NY Aug. 88 – Sep. 90

Operations Agent

§ Directed telecom systems troubleshooting operations for national network

§ Scheduled network technicians

§ Telecom/Computer systems programmer

§ Liaison to regional/national Telecom network for systems installations

United Airlines - New York, N.Y. Feb. 86 – Aug. 88

Customer Service Agent

§ Domestic/International Sales

§ Reconciliation of daily sales reports

§ Language Translator

Education: Taylor Business Institute - New York, N.Y. - Travel & Marketing

Software Knowledge: System One, Amadeus, Sabre system, MS Word, Excel

Language: English/Spanish

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