Customer Service High School

IKE OKECHUKWU, JR

**** ******** *****. •New Orleans, LA 70122 •504-***-****• egyrsr@r.postjobfree.com

OBJECTIVE

TO OBTAIN A POSITION AS A COMPUTER SUPPORT SPECIALIST

SKILLS/ABILITIES

IT Proficiencies

- Microsoft Office Applications (Window XP & Vista Professional Editions)

- IT Software / Hardware Installations & Upgrades

- IT Troubleshooting

Organizational

 Assisted in managing the intake process for college computer lab

 Prepared daily sign-in log for quantitative tracking of lab users

 Distributed career services based flyers to student body within labs

Customer Relations

 Assisted large student population with

 Provided excellent customer service

 Maintained a pristine work environment

 Participated in new student orientation program

 Served 100 + students via office intake / advising sessions

 Highly motivated & organized

WORK HISTORY

Computer Lab Attendant / Customer Service Representative August 2008-present

Delgado Community College, New Orleans, LA

FASFA Fed Work-Study

EDUCATION

Delgado Community College

Computer Network Tech Major

2.982 GPA Fall 08-Present

• As a Computer Network Tech Major I plan to focus on my overall academic development and professional growth. I have begin taking pre-requisite related courses that will expose me to the theoretical and practical learning that will make me both a successful student and IT professional (including, but not relegated to: Network Operations, Microprocessor & Advanced Digital Processors, & Physics)

Warren Easton Magnet High School

Louisiana High School Diploma

Although a high school diploma is considered a basic achievement, it taught me to be an independent thinker with a broad range of social/psychological opinions. I was fortunate to attend a school that not only fostered diversity, but also, a strong academic program

REFERENCES

BRIAN F. SIMON • DCC JOB DEVELOPER• DELGADO COMMUNITY COLLEGE • 504-***-****

AMY TRAINOR • DCC CAREER ADVISOR• DELGADO COMMUNITY COLLEGE • 504-***-****

TANIA CARRADINE• DCC DIRECTOR OF ADVISING• DELGADO COMMUNITY COLLEGE • 504-***-****

KRISTIAN I. MORES ● VOCATIONAL REHABILITATION COUNSELOR ● DEPARTMENT OF SOCIAL SERVICES ● 504-***-****

Contact this candidate