Sr QA Analyst

Naga Lakshmi Sunkara

Parsippany, NJ *****

Email: *********@*****.***

Phone No: 973-***-****

Professional Summary:

• Over 7 years of diverse experience in Information Technology with emphasis on Quality Assurance.

• Experienced in Manual and Automation Testing.

• Experienced in testing Client/Server and Web based applications using Mercury Interactive tools (Win Runner, Quick Test Pro, Test Director and Quality Center)

• Experienced in Developing Test Plans, Executing Test Cases and Test scripts.

• Test Case Analysis and Design, Test Script development and Test Coverage, Defect Tracking and Change Management (CM) using Test Director.

• Performed Integration, Regression, Functionality, GUI, Performance, Load, Stress and User acceptance testing.

• Experience in Positive and Negative testing

• Experience with web technology, web environment and wed-related testing.

• Strong in using White Box and Black Box testing methodologies.

• Excellent knowledge of testing life cycle, SQA methodology and test process documentation and End user training.

• Ability to test backend applications by writing SQL and PL/SQL statements.

• Strong knowledge in concepts of database design, development and testing of various Client/Server Applications using ORACLE, SQL SERVER and MS Access

• Expertise using MS Office tools (Ms-Word, PowerPoint, Excel, and Access).

• Programming expertise in a wide variety of programming languages, easily adaptable to new technologies.

• Excellent communication skills, Documentation Skills, analytical and programming skills in high speed, quality conscious, multitasked environment.

• Ability to work either independently or as a part of a team.

Education:

Master of Science, Computer Science.

Bachelor of Science, Computer Science.

Technical Skills:

Testing Tools: Quick Test Pro, Win Runner, Load Runner, Test Director, Quality Center

Operating Systems: Windows 9.x/NT/XP/2000, UNIX

Databases: MS Access 2000, MS SQL server and Oracle 8.x, MS Excel 97

Programming Languages: C, C++, Java, SQL, and PL/SQL

Scripting Languages: TSL, JavaScript, and VB Script

Web Technologies: HTML, XML and ASP.

Web servers: IIS, weblogic, Websphere.

Professional Experience:

StayinFront, Fairfield, NJ Nov 07 – May 09

Sr. QA Analyst

StayinFront is a leading global provider of enterprise wide customer relationship management (CRM) applications, decision support tools, data services and sample inventory management solutions and eBusiness systems. Stayinfront’s major clients are Pharmaceutical companies like Sepracor, King, Endo, Enzon, Biovel, Axcan, Graceway etc. These companies use Stayinfront’s CRM and Sales force automation system to effectively facilitate their complex business process I.e. sampling, Signature capture and regulatory compliance.

• Managing offshore teams, delegate work on daily basis, monitor their progress and Guide them about testing approach.

• Planning the testing schedule.

• Preparing Test Script, Test plan and requirements using Mercury Quality Center.

• Reporting deviations using Mercury Quality Center.

• Communicate with Client Services, Developers, DBA and Integration team regarding defect status and resolution.

• Testing entire CRM Model 9.3. Performed Smoke, Functional and Regression testing.

• Wrote SQL statements to perform data validation from SQL Server.

• Testing Synchronization, Import-export and Utilities.

• Administration activities for Quality center like creating new users, monitoring all application logs for errors, performing application administrative functions including but not limited to creating new projects, adding users to the tool, project removal, and performing all upgrades, patches and enhancements as directed.

• Prepare weekly status report for QA Progress and keep manager informed about overall project status.

Environment: Win XP, Mercury Quality Center 9.0, Visual C++, Visual Basic 6.0, VB.NET, SQL Server 2005

Novartis Pharmaceuticals Jun 06 – Aug 07

Sr. QA Analyst

Novartis Pharmaceuticals is a leading Pharmaceutical company focused on the discovery, development and commercialization of high-quality drug products. The Novartis Track application system is designed to capture and store electronic clinical trial data received from the clinical sites and the testing laboratory, and export that data to data sets that will be used for study monitoring, analysis, and reporting.

Responsibilities:

• Involved in developing Test plans and Test Cases.

• Developed and executed manual test scripts for Functional and Regression testing.

• Maintained and updated test cases for Regression test bed to effectively manage testing process.

• Bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.

• Creating test logs and test Summary reports Using Test Director.

• Used SQL Queries to extract the data from the Oracle database.

• Documented the issues and enhancement requests in Test Director.

• Involved in timely discussion and communicating with the users during the development phase of software.

• Participated in Change Request meetings to document changes and implemented procedures to test changes.

• Support for mercury quality center

• Mentored junior testers.

Environment: Quality center, Java, Oracle and Windows XP.

Met Life Aug 05 – May 06

Sr. QA Tester

Met Life is one the leading insurance companies. The application was designed to determine premium rates and categorize the members into classes or groups based on demographic factors, industry characteristics or experience and charge the same premium to all members of the same class or group. It provides the desktop solutions to the insurance agents to instantly provide solutions to the customers. This is an Intranet application with the secured server connections provided to each agent.

Responsibilities:

• Analyzed business requirements.

• Automated manual test cases using Quick Test Pro.

• Conducted regression testing using Quick Test Pro.

• Created TSL test scripts for various testing stages like functional testing, Integration testing, Regression testing and User Acceptance testing.

• Involved in writing SQL statements to extract data from the database

• Execute tests as required and report results, Investigate reported bugs, and verify fixes Using Defect Tracking Tool Test Director.

• Tested the functionality of the applications and tested its compatibility on Windows NT4.0/2000/XP and different versions of Internet Explorer and Netscape.

• Creating test logs and test summary reports Using Test Director.

• Documented and reported bugs found out during the process of testing using Test Director.

• Tested in Development, Staging and Production Environments.

• Participated in the team meetings to discuss the issues arising out of testing.

Environment: Quick Test Pro 8.2, Test Director, .Net and Windows XP

Bank One Aug 04 – Jul 05

QA Tester

The application is designed to get the credit approval for the customers applying for Credit Cards, Loans & Mortgages etc. Involved in testing the entire credit processing system manually and also using Automation tools.

Responsibilities:

• Involved in development of detailed Test Plan for the testing effort of the User Interface

• Participated in developing Test Plans, Test Cases and Test Scripts.

• Performed interactive walkthroughs of test scripts with developers, business users and Business Analysts.

• Identified the Test Cases to be automated and lead the effort for automating the product using Win Runner.

• Identified, prioritized and implemented test cases.

• Worked with Mercury WinRunner (TSL Test Scripts) for Functional and regression testing.

• Involved in writing SQL statements to extract data from the database

• Used Test Director for defect tracking.

• Involved in communicating to the groups and focus on the requirements keeping in view of the specifications given by the end user.

• Performed Integration testing, Functional testing, Ad-hoc testing, System testing, and User Acceptance testing.

• Worked with Test Director (Test Plans, Test Cases, Test Design, Test Inputs, Test Logs, and Test Summary Reports).

• Worked with developers, business and release manages to discuss ways to fix the defects.

Environment: WinRunner, Test Director, .Net, Windows NT/2000.

Global Technologies Solutions Nov 2003 – Jul 2004

QA Analyst

The Employee Database is a system used by human resource department to store employee’s personal data, salary, training, transfers and annual appraisals. Access levels are defined for different users to prevent leakage of confidential data. This system also embraces all facets of payroll system.

Responsibilities:

• Analyzed business needs for user requirements and specifications.

• Wrote testing methodology, setting standards for test documentation, test requirements and test procedures

• Developed test cases for manual testing.

• Identified, Prioritized and implemented test cases.

• Checked the access permissions by positive testing and negative testing.

• Participated in Integration, System, Functional, GUI, Regression, Negative, Smoke and User Acceptance Testing.

• Execution of Test Cases with Business Users and Process Engineers.

• Documented the issues and enhancement requests in Test Director.

• Performed Volume and Stress testing to evaluate the performance of the VB programs for the time it takes to save the data or retrieve the data from the database.

• Generated Excel Sheet to record the bugs/defects.

Environment: Oracle 7.X, VB 5.X, Windows NT, and Test Director.

VedSri IT Solutions Ltd., May 2002- Aug 2003

Developer

OckLeaf - Material Management & Invoicing System

The OKI-MMIS has 3 modules to handle the basic operations of OKI.

Inbound (Purchases - Domestic & overseas)

The Inbound module deals with the transactions involved in the import of the seafood from wise material list and vice versa, status of the Processing of the consignments, shipment details, discrepancies in quantities requested and obtained accounts payable etc.

Outbound (Sales)

The Outbound module deals with the generation of Sales Order and dispatch of the material to the customer. The system enables the Sales People of OKI to place on-line Sales Order on behalf of the customer. The entire sequence of steps during the transaction is monitored by the system.

The Inventory module handles the movement of material in the cold storage rented by OKI and brings the on-line status of the stock to the sales person.

Environment: HTML, Servlets, JDBC and Oracle.

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