Engineer Software

Jenny Domnich

San Francisco, CA

Cell: 415-***-****

********@*****.***

http://www.linkedin.com/in/jennydomnich

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SR. SOFTWARE QA/LEAD ENGINEER

SUMMARY:

• Many years of software testing experience in Web, Windows, and mainframe environments

• Working knowledge of the Software Development Life Cycle and software testing methodologies

• Demonstrated ability to identify, analyze and solve technical and business problems

• Excellent understanding of QA processes and SDLC stages from analysis through implementation

• Design Test Coverage & Traceability matrices, test cases and test scripts to support test objectives

• Experienced in system testing standards, principles, techniques and methodology.

• Strong knowledge in Health Care Business and Call Center

• Conducted gray-box and black box testing on various platforms

• US Citizen

TECHNICAL SKILLS:

Platforms/OS: Windows 7/Vista/XP, DOS, MVS, AS400, Unix

Networking: TCP/IP, HTTP, DSN and Proxy

Languages: HTML, JavaScript, XML, SQL

Test Automation: Selenium, QTP

Browsers: MSIE, FireFox, Chrome, Safari (various OS and service packs)

Database: MS SQL Server, Oracle

Bug Tracking: Bugzilla, Quality Center, Jira

Test Management: HP Quality Center

Applications: Crystal Reports, Lotus Notes/Domino, MS Office (Word, Excel, Outlook)

Other: Interactive Voice Response, Computer Telephony Integration,

EPIC proficiency training

PROFESSIONAL EXPERIENCE:

2012 - 2012 Epic Integration Analyst, UCSF, San Francisco, CA

• Performed end-to-end Integration testing as part of augmentation team for

Cadence, EPIC Care Ambulatory, ASAP (Emergency Department),OpTime, ADT, HOD, EPIC Care Willow (Pharmacy Inpatient), Inpatient, Resolute Hospital Billing, Resolute Professional Billing, Coding for PB, Hospital Claims on TST2 TST and SUP environments.

• Reporting and tracking defects, updating results when fixed in APEX Now.

• Working close to Clinical Applications Medical Center project team.

• Participate in daily status meeting

2010 – 2011 Lead SQA Consultant, HTC, Mountain View, CA

• Test comprehensive web-based system developed for needs of technical of educational institution – prospect registration, enrollment, collecting tuition, academic progress, reports, certificates, monitoring and assessing homework assignments, compliance with state and federal regulations

• Develop and maintain test plan for the project

• Lead a group of 6 QA Technicians and QA Interns in planning and executing tests

• Conduct QA Team meetings, set goals and monitor individual performance of the team members

• Communicate with local and remote teams involved in the project

2000-2009 Sr. Software QA Engineer, Kaiser Permanente IT, Oakland, CA

Supported multiple releases of the following applications:

1. Stargate - Designed to provide members with timely telephone access to consistent, high-quality medical care services through a single point of contact

2. VMM - Virtual Message Manager projects (Web Applications)

3. CAAPS - Customer Activated Appointment Processing Services - Performed System and Integration Workflow testing

4. Appointment and Advice Call Center

5. Web Applications (PLMS, MyChart, etc.)

• Participated in technical design and walk through with development team

• Assisted in the writing of test plans, creating test matrix/cases, and scripts to support specific testing objective for projects using HP Quality Center (mapping requirements to test cases, uploading and running test cases, reporting and tracking defects, updating results when fixed in HP QC)

• Performed Functional/Regression Black Box testing to verify GUI and functionality of front-end interface.

• Ran parsing, and performed a detailed analysis of HL7 messages

• Attended 17 EPIC (Health Connect) training classes

• Pro-actively identified and acquired missing requirements information and documentation on CAAPS project. Listed missing data, contacted appropriate people, and verified information received. Completed all functional and regression testing on time.

• Received four awards for outstanding performance

1999-2000 Software QA Engineer, Corporate Technology Solutions, San Francisco, CA

• Conducted gray-box and black box testing of the client/server application. The front end is developed using Java and the back end consisted of Oracle database on the Windows NT platform. The application allows an easy access to the database through the Internet.

• Responsible for all parts of SQA testing cycle: creating test plans, test scenarios, and test cases

• Created, modified, executed and maintained automation scripts for GUI and functionality testing

• Performed installation, GUI and functionality, performance, regression, volume, stress and security test.

• Used SQL to verify that the queries made were coming back with the same return set

• Found, reported, verified, and regressed bugs using bug-tracking system (Bugtracker)

1998-1999 Software QA Engineer, Marketing Resources Plus, San Mateo, CA

• Performed black box testing of the SmartPlus and PrintPlus media buying software

• Developed and executed test plans, test cases for functional and data tests.

• Provided manual testing of the product database; accessed components based on the circulation of a media vehicle upon which the agency bases space rates

• Participated in specification, design reviews, and test planning

• Performed regression, stress and negative data tests

• Evaluated each new build for the unrecoverable and test blocking errors

• Performance testing for trapping multi-user-related errors and database interaction

• Reported bugs and further requests to the company’s Defect Control System

1995-1998 Technical Support/QC Representative, Integral Solutions Inc., San Jose, CA

• Performed hardware and software installation and troubleshooting

• Provided technical assistance to customers; helped them with software and hardware troubleshooting

• Conducted testing of Human Resources System, database application with Integrated Visual Employee Scheduling. Performed testing of CPL, software designed to process employee paid leave balances.

• Reported various software problems and entered them into the Bug Tracking database

• Using MS Test conducted a wide variety of tests on the way the application looks and performs

1992-1996 Lab Assistant, Pathlab a division of Unilab, San Jose, CA

• Logged in specimens for routine bacteriology, serology, and mycology; autoclave, made reagents.

EDUCATION & TRAINING:

Test Automation with Selenium and QTP, Los Altos, CA

Web Technology (HTML, JavaScript, XML, SQL),

Certificate in Software QA, San Francisco, CA

BS in Electrical Engineering, College of Telecommunications, Kiev Ukraine

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