Customer Service Representative
Resume:
Monica A. Pea
Greenville, SC ***05
Phone: 864-***-****
Email: *********@*****.***
Employment
Customer Service Representative
- Assist customers with scheduling service
- Assist with escalations
- Assisted with problem solving on accounts
- Update account information
- Submit requests for cancellation
2008-2009- Maristaff Temporary Services , Greenville,SC
Customer Service Representative
- Assist customers with scheduling service
- Assist with escalations
- Assisted with problem solving on accounts
- Update account information
- Submit requests for cancellation of service
2003-2007- Verizon Wireless, Greenville, SC
Customer Service Representative
- Assist customers with account maintenance
- Make payment arrangements
- Update account information
- Accept payments
- Submit requests for disconnections
2002-2003 – Pindrum Staffing, Greenville, SC
Production Worker
- Install audio speakers
- Assemble audio speakers
- Install airbag satellite
- Install trunk seal
2000-2002 – Ford Credit, Greenville, SC
Customer Service Representative
- Assist customers with account maintenance
- Resolve issues concerning account
- Make payment arrangements
- Update insurance information
- Accept payments and in extreme situations submit repossession
1997-2000 Various Part-time Positions
- Light typing, filing court documents, greet clients
- Answering multiple phone lines, filing , Data entry
1992-1997- Sagem, Greenville, SC
Quality Inspector/ Packer
- Inspected fuel injectors for damages
- Inspected paint quality on fuel injectors
- Inspected fuel filters for defects
- Performed seat leak tests
- Responsible for packing , labeling fuel injectors for BMW
1991-1992- Carolina Creations, Greenville, SC
Machine Operator
- Operated a machine that made comforters and bedspreads
Objective: To obtain a challenging position with a company that offers opportunities for advancement.
Salary minimum 14.00
References available upon request
Contact this candidate