Engineer Technical Support

CURRICULUM VITAE

E.ANANDAN

E.ANANDAN

#**/*, *.*.*. street

Alandur

Chennai-600 016

Mobile-909-***-****

E-MAIL: ***********@**********.***

ACADEMICS

1. Completed my BCA in IGNOU, Chennai in June 2008 with 58.67%.

2. Diploma in Electronics and Communication Engineering from Central Polytechnic Chennai-113 Passed out in April 1999 with 75% aggregate

3. S.S.L.C. from Saint Thomas Higher Secondary School, Chennai- 16, State Board Passed out in March 1996 with 79.6%.

PROJECT WORK DONE

Title (BCA): “ETRS in JAVA Platform”

Title (Diploma): “MULTIBIOMONITOR”

WORK EXPERIENCE

Current Profile : Working as an Engineer QA at Recap Technologies – Chennai,

Key Role : Testing and Calibration of BTS Monitoring System and testing of Single Phase Energy Meter with use of Hardware & software tools.

 Jan 2005- Nov 2009

Worked as a Customer Support Engineer - Technical support at LINKWELL TELESYSTEMS (P) LTD Chennai.

Key Role: Technical support and maintenance of GSM and GPRS Based equipments like EPABX, POS, VTU, GSM_Ethernet/CDMA_Ethernet Gateways and MODEM at Chennai & TN Circle.

(Taking care of Escalated calls and Technical support).

 Dec 2002- July 2004

Worked as a Technical Assistant-Telecom in HTL Chennai.

Key Role: Installation and commissioning of Cordect-WLL systems in Chennai, Mumbai, Gujarat Circle, testing & integration of the same at Midas Communication - Chennai

 Dec 2001- Dec 2002

Worked as a Technician Apprentice in HTL Chennai.

Key Role: Integration and testing of C-Dot Switching Systems up to 40,000 lines and also involved in board testing

 June 1999- Dec 2001

Worked as a Computer Service Engineer in Mahalakhsmi I.T Solution, Chennai-16.

Key Role : Card Level Servicing and Networking Windows 9X Platform.

(Taking care of Escalated calls and Technical support).

TECHNICALSKILLS

 Have enough knowledge on Telecom Switching systems and Technically Sound on Telecom products.

 Have fair amount of knowledge on Basic Data Networking.

 Handled EPABX & IP Solution (VOIP).

JOB RESPONSIBILITY

In Recap technologies

JOB RESPONSIBILITIES

As an Engineer QA, responsible for giving the required Technical information regarding the BTS Monitoring System and AMR system to R&D. And the same way take the feedback from R&D , test the required parameter with the use of testing equipment and related software tools.

 To test the BTS Monitoring system and AMR ( Automatic Meter reading) system whether the data can be transfer to the server or not including the alarm status.

In Linkwell Telesystems (p) Ltd.

 Providing a Technical support to Handheld Devices/POS in both Hardware & software ( programming in ‘C’ Language-Linux based OS).

 Providing a onsite Technical Support to our system integrator in handheld devices (POS)/Vehicle tracking Systems.

 And also providing a Installation and maintenance to EPABX, Modem, Ethernet Switch.

 Maintenance of all GSM based products.

In HTL

 Starts from Installation, Testing, commissioning and maintenance of EPABX systems (4– 1000 lines) and C-Dot Switch up to 40,000 lines.

 Maintaining Group-EPABX systems consisting DID trunk Interface.

 Implemented E &M Networks & VOIP solutions.

 Implemented ISDN BRI & PRI Networks.

 Handled Telephone Call Billing Systems,

SPECIALIZATION IN PRODUCTS

 C-DOT Switch

 Cordect- WLL

 EPABX ( VISIONTEK)

INTERFACES DONE

ISDN PRI, T1/E1 both CAS and CCS, RD, LD, OD TYPE ANALOG TIE LINES, CEPT 2MB DIGITAL TIE LINE, TANDEM TIE EXCHANGES, VOICE GUIDANCE, I.V.R, CALL BILLING,

CERTIFICATIONS

Completed Hardware and Networking from SSI

PERSONAL INFORMATION

Father’s Name : K. EKAMBARAM

Date of Birth : 2-12-1980

Sex : Male

Nationality : Indian

Languages Known : English & Tamil

Hobbies : Listening Music, Cricket,.

Passport No : H4260076

Validity : 15-7-2019

Current CTC : 2.4lacs per annum

Expected CTC : Negotiable

Notice Period : One month

DECLARATION

I believe my dedication and sincerity will help me a lot in my career. I fear my conscious. I possess the desire and the will to do well in any job that I take up. I firmly believe in the words “Nothing is Impossible”.

Date:

Place: Chennai. (E.ANANDAN)

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