SUMMARY OF QUALIFICATIONS:
Administrative support professional with over 20 years experience working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident when interacting with individuals at all levels. Detail-oriented and resourceful in completing projects on time. Able to multi–task effectively while providing exceptional service to internal and external customers.
EDUCATION
DeVry University, Long Beach, CA
Bachelor of Science; Business Administration/Human Resources
Certified Professional Secretary (CPS)
TECHNICAL SKILLS:
Software Applications
• MS Word
• MS PowerPoint
• Visio • MS Project
• Excel
• MS Access • Outlook
• Lotus Notes
• Webex • MS Project
• Flowcharter
• Travel Manager
PROFESSIONAL EXPERIENCE:
8/2010 – Present (Part Time)
Administrative Assistant to Training Edge Solutions
Sheryl Sarpy, CEO Los Alamitos, CA
• Schedule training sessions with clients
• Coordinate travel and prepare expense reports
• Customize training material as needed to suite clients requirements
• Manage and organize conference calls, contact clients, and maintain projects database
• Process accounts payable, receive invoices, sort mail, and match to internal documentation
3/1999 7/2010 Boeing
Project Assistant C-17 Program, Long Beach
Project Management
Project Tracking – Assisted in coordinating project meetings while documenting issues, action items, user requirements, or deliverables from project meetings.
Performed a variety of project related activities, including: updating project schedules and plans, project communications, budget tracking, creating workflow diagrams,etc.
Familiarity in setting up and utilizing Share Point sites for department library
ADPE coordinator working closely with the IT department with ordering/moving phones and computers
Prepared documents and input information for Iron Mountain Storage; including requesting, returning, and determine whether documents need to be kept or dispositioned while ensuring data integrity
Gathers data to create reports and track performance.
Collects data from multiple sources using appropriate survey research or other data collection processes.
Administrative
Managed calendar and personal accessibility for Director
Coordinated and processed domestic and international business travel arrangements including research information needed for appointments, meetings, and business travel
Assisted in reconciling/verifying payments to corporate credit card charges to ensure timely and accurate reimbursement and collect/compile data to provide visibility of status for travelers review and/or signature
Processed and ensured security request for visitors/temporary badges for government customers
Ordered food from cafeteria for meetings
Safety coordinator for group
Created, edited and maintained electronic and written communication such as memos, reports, presentation, flow charts, and organization charts
Attended staff meetings and responsible for following up on action items based on commitments and deadlines
ADP coordinator: Ordering/moving phones and computers
Catering for meetings on-site and off-site
Assembled information for weekly status report and flow up to management
Tracked and maintains designated conference room schedules for availability and efficient use of resources
Focal point for on-site conference center including operating equipment and scheduling events
Provided back-up to other executive level office administrators
Ordered and maintains office supplies while staying within a $20m annual budget
Authorized and made paying invoices to Sparklettes Water for office water supply
Human Resources
Reported any staffing changes to engineering staff analyst for weekly report updates
Scheduled interviews and prepared paperwork for prospective employees
Prepared paperwork for performance appraisal process while ensuring timely delivery and return of performance appraisals
Coordinated and scheduled yearly mandatory training for employees
Effectively communicated and execute necessary changes to policies and procedures
Ran monthly and quarterly reports related to org structure, headcount, overtime, vacation, multi-state hours and other HR related data
11/96 to 3/99 McDonnell Douglas
Administrative Analyst C-17 Quality Assurance; Long Beach
• Prepared statistical packages for supplier meetings
• Processed data/graphics for risk analysis worksheets
• Coordinator and recruiter for training classes with internal support groups and suppliers
• Created and updated slides for class presentations utilizing PowerPoint and Excel software
• Maintained Access Database with vital information pertaining to suppliers
• Ordered supplies while keeping track of budget for department
• Maintained equipment such as laser printers, copiers and fax machines
• Liaison for engineers and internal/external suppliers