Customer Service Representative

Crystal Gray

*** ** ***** ****

Jamaica NY *****

347-***-****

Objective:

My exceptional background in customer service has allowed me to excel in various positions; I am a well rounded individual, with a positive attitude and many other character traits that will prove to be very suitable for this role.

Experience

Import/Export Representative

2007-present Lufthansa Airlines, Queens NY

• Processing paper work for import and export transactions

• Providing excellent customer service for both internal and external customers

• Excellent written and oral communication skills

• Serve as a liaison between customers and managers

• Assist in performing Dangerous Goods checks for incoming and outgoing cargo

Customer Service Representative/Cashier

2004-2007 Sears Roebuck. Garden City, NY

• Responsible for assuring customer needs were meet

• Assisted with upholding loss prevention measures which resulted in increased revenue

• Provided customer assistance with finalizing sale choices

Customer Service Representative

2003-2004 Shoppers World, Queens NY

• Maintained store décor

• Assisted customers with product selection

• Provided assistance with opening and closing store

Customer Service Representative

2002-2003 Vim Clothing Company, Queens NY

• Assisted customers with product selection

• Provided execllent customer service

• Assisted customer with finalizing sales

Education

• Jamaica High School, Queens NY

• 1999-2002-Regents Diploma

Interests

Computers, travels, museums and reading

References

Reference is available on request

Contact this candidate