andres

Andrés De Castro

**********@*******.***

**** ** **** **

Sunrise, FL 333*****-***-****

Qualifications

- Bilingual: English/Spanish.

- Ability to work with diverse groups and individuals.

- Strong interpersonal and problem solving skills.

- Able to work well independently as well as with a team.

Education

01/12/2007- HIV 104. Florida Health Department, Miami, Florida. 02/21/2007-02/23/2007 - HIV 500/501, Florida Health Department, Miami, Florida.

09/01-11/01 - Medical Sales Representative Certificate, Persand and Barnes, Barranquilla, Colombia.

02/95-11/00 - Bachelor of Science in Psychology, Minor in Psychology of Economics, Universidad Del Norte, Barranquilla, Colombia.

Field Placement

06/99-01/00 - Psychology Internship/Human Resources Assistant, Superley Supertiendas, Barranquilla, Colombia.

- Interviewed job applicants and identified possible candidates to fulfill vacancies.

- Provided welcoming orientations to brand promoters on a weekly basis and collected intake information for personnel files.

- Maintained communication with management team about every day activities.

- Responsible for exchanging information with staffing agencies regarding desired qualifications for the recruitment of brand promoters.

- Created and kept updated employees files for human resources.

Employment04/08-Present - Valet Parking Manager Assistant, Intracoastal Parking, North Miami Beach, Florida.

- Assist manager with management duties as needed.

- Provide proper costumer services.

- Train new employees.

- Receive and provide solutions to client’s complaints.

- Serve as a liaison between employees and management.

Andrés De Castro ∙ 305-***-**** ∙ **********@*******.*** ∙ Page 2

10/06-04/08 - Ryan White Tittle I Case Manager, Care Resource, Broward, Florida.

- Maintained an average annual active caseload according to agency requirements and funding sources.

- Responsible for securing and coordinating services for clients.

- Assisted clients with dual diagnosis.

- Recruited and interviewed prospective clients to determine eligibility for services and enrolled them into appropriate programs.

- Maintained treatments plans, progress notes, and progress reviews in client’s records as specified in funding sources.

- Prepared necessary programs’ reports and records as requested by unit coordinator.

09/04-10/06 - Cashier Assistant Manager, Exxon Weston Gas Station and Carwash, Weston, Florida.

- Supervised employees and assured appropriate performance.

- Trained new employees.

- Served as liaison between employees and management.

- Conducted inventories and maintained sufficient products in the shelves.

- Maintained proper client services and attended/resolved client’s complaints or comments.

03/04-01/06 – Server, Cheeburger –Cheeburger, Sunrise, Florida.

- Assisted costumers by taking their orders and provided continued service.

- Trained new servers in costumer service and restaurant procedures.

- Maintained proper client services and attended/resolved client’s complaints or comments.

06/02-02/03 - Retirement Pensions Certificates Manager, BBVA Horizonte Pensiones y Cesantías, Barranquilla, Colombia.

- Guided clients through the transition from social security services to private retirement programs.

- Recommended appropriate retirement plans based on the needs of the clients.

- Maintained reports on each client’s portfolio and provided monthly statistics for headquarters.

- Cultivated client’s relationships by conducting visits and updating them in the progress of their cases.

- Offered technical assistance to Sales Representatives to improve agency’s outcomes.

Skills

Proficient use of diverse computer systems.

References

Available upon request.

Contact this candidate