Project Management

Joel Richard C. Chiong

Address: **** * ******** ***. *** 4

Los Angeles, CA 90025

Mobile Number: 310-***-****

Email: ********@*****.***

JOB OBJECTIVE DEVELOPER/ANALYST/TESTER

WORK EXPERIENCE

Mar 2006 to Mar 2011

IBM Solutions Delivery Inc

IBM Plaza Bldg., Eastwood City Cyberpark Libis, Quezon City, Philippines

Senior IT Specialist

RESPONSIBILITIES

eProcurement IGA Lotus Notes (June 2009 – March 2011)

Support and maintenance of IBM Travel Web application. Consists of 5 inter-linked Lotus Notes databases. Travel Web is a web-based application used to record all IBM accredited hotels in specific geographies.

Support and maintenance of IBM and Geodis COLT database. A contracts database for IBM Procurement.

Support of SSMS (Services Strategic Supplier Management System) application - a Lotus Notes database that has an LEI connection to a DB2 database.

Troubleshoot application/hardware/network related issues.

AP Measurements Senior Support (June 2008 – June 2009)

Handled measurements reports (Metrics, Utilization, Leave Summary, Timesheets, etc.) for IBM Australia and Telstra. Reports are submitted weekly to stakeholders at a scheduled day.

Part of knowledge transfer team sent to Australia to transition project in the Philippines.

Determine and started creating configuration documents that are suitable for the project such as change management process, user manuals, system documentations, architectural overview, disaster recovery plan, data recovery plan, etc.

The team used vbscript and macro for developing databases in MS Access and MS Excel.

ASEAN IGA Notes Support (March 2006 – June 2008)

Support for the following applications

Flexible Benefits Malaysia/Philippines – The application is used for Flexible Benefits enrolments of Malaysia and Philippines.

Malaysia Staff and Event Tracking – The application is used to record staff movement and profiles of Malaysia.

Indonesia Medical – The application is used to reimburse medical claims of ID.

Singapore Local Expense Claims

Singapore Travel Expense Claims

Team Lead for the following enhancements

SG Travel and Local Expense Claims (Interim solution to GNA server) –The project is to add a new function that will enable both databases to lookup in Staff database but in a different server.

Flexible Benefits Philippines and Malaysia (Accessibility Compliance) – To comply FlexBen db with Accessibility Compliance Standards of IBM. Accessibility Compliance is making sure that applications are accessible by sight impaired people.

Flexible Benefits Philippines and Malaysia (Archive Database) – This enhancement’s objective is to create a new database which will serve as a repository of discarded and archived documents. An archive database’s purpose is to ensure data integrity by keeping the history of the document.

Lotus Notes Tester

Test all supported Notes 6 applications by AS Philippines and ensure all database functionalities are not affected once databases are migrated in a Notes 7 environment.

Created documentations (deliverables and configuration documents) to each tested application such as Rational Design and Development, Test Plans, and Deployment Plans

Mar 2005 to Mar 2006

DHL House Philippines

DHL House, Pasong Tamo Ext., Makati City, Philippines

Systems Software Developer

PROJECTS AND RESPONSIBILITIES

PHDCR System (DHL Philippines Daily Collection Report) - An online application that records DHL cashier’s daily collections. It also assigns the OR (Official Receipt) numbers to be used on each service center of DHL Philippines. Records are stored manually or by uploading and reading excel files using ftp. After DCR is saved, the system generates a printed report for the cashiers and a text file for the finance department. The text file is used to upload in another program. This application was developed using ASP and SQL Server 2000 as its database.

Training for PHDCR users

Maintenance of DHL Intranet page.

Developed SMSExtract - a program that allows users to send SMS messages via email using SMS Toolkit v1.1.

Developed a program that allows users to view their phone bills.

Installed required applications on PCs and setup LAN.

Ran backup three times a week on servers.

EDUCATION

ASIA PACIFIC COLLEGE

Bachelor of Science in Computer Science and Information Technology

Specialization in System Software Engineering

June 2001 – April 2005

TECHNICAL SKILLS

OS: Windows 98/2000/XP/Vista/Server 2000/Server 2003, Linux SUSE

Database: MS SQL Enterprise 2000, MYSQL, MS Access 97/2000, Informix 6.0, DB2

Programming: Lotus Scripts/Formulas, VB6/.NET, ASP, C++, Python CGI, HTML, Javascript, JSP

Others Applications: Adobe Photoshop 5.0/6.0/CS2, Adobe Premier 5.0, MS Office 95/97/2000/2003, Macromedia Flash 6/MX 2004, APACHE, Open Office, Macromedia Dreamweaver 6/MX 2004, Visual Studio 6/.NET, Lotus Notes R6/R7/R8, Lotus Symphony, LEI (Lotus Enterprise Integrator)

SEMINARS AND TRAININGS

Profile of IT Industry in the Philippines, July 2003, Asia Pacific of College

Trend Micro Seminar, July 2001, Asia Pacific College

Agile Methodology, March 2005, Asia Pacific College

Computer Forensics, February 2005, Asia Pacific College

DB2 Administration Training, July 2006, IBM Solutions Delivery

Advance .NET Training, September 2006, MIS.NET

Java Boot Camp Training, March 2007, IBM Solutions Delivery

Communicating With Power and Confidence, February 2009, IBM Solutions Delivery

Project Management for Non-Project Managers, May 2009, IBM Solutions Delivery

Risk Management, April 2010, IBM Solutions Delivery

ABAP Fundamentals, July 2010, IBM Solutions Delivery

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