James E. Ludiker

P.O. Box *** Edisto Island, SC *9438

503-***-****

ebgeah@r.postjobfree.com

Objective: To work in the hospitality industry and utilize my knowledge and skills in order to provide superior customer service and memorable experiences for all guests and employees.

Qualifications

Management, Project Development, Strategic Planning, and Communication Skills

An accomplished manager who partners with executives company-wide in the development and implementation of customer services and administrative processes that drive organizational growth. Recognized for broad strengths in improving productivity, quality and revenues that contribute to successful results in all areas of operation. A skilled strategist and communicator, adept at building successful relationships with all levels of management and personnel.

Experience

Hotel Lucia and Hotel Deluxe, Portland, Oregon

Director of Engineering, Facility Chief Engineer, May 2004 to January 2011

• Managed both hotel engineering departments: the 130 room Hotel Deluxe and the 127 room Hotel Lucia, including three lounges, two restaurants, and all banquet and meeting spaces

• Conduct all room inspections for Housekeeping services

• Maintain HVAC, electrical and plumbing

• Implement preventative maintenance programs on all equipment and guest rooms

• Manage safety teams and conduct monthly safety meetings at both hotels

• Conducted all departmental hiring, scheduling, terminations and reviews

• Handle contractors and job bids, vendors, supplies and monthly expenditures

• Maintain yearly capital budget (500K)

Avalon Hotel and Spa, Portland, Oregon

Director of Engineering May 2001 to May 2003

• Hired pre-opening as an integral team member of luxury 99 guestroom Hotel

• On-call 24 hours per day to address all maintenance issues including guest room calls, HVAC, boilers, electrical, plumbing, painting, and spa/exercise equipment

• Maintain water features and spas

• Developed preventive maintenance program and schedule

Columbia Way West, Portland, Oregon

Manager, June 2000 to April 2004 (part time)

• Contracted position with Columbia Way West

• Performed property maintenance for 19 houseboat and 75 boat-slip moorage on the Columbia River, including walkway and slip repair, electrical, landscaping, water and sewer lines.

Doubletree Hotel, Hayden Island Complex (Jantzen Beach and Columbia River) Portland, Oregon

Engineering Manager, July 1998 to May 2001

• Responsible for management of seven person maintenance crew, including scheduling, training, employee relations, hiring, terminations, and reviews

• Developed and implemented new preventive maintenance programs Performed hotel maintenance work, managed departmental budget and capital improvement projects

• Hired contractors and vendors, obtained job bids, and managed hotel energy conservation program, along with hotel Risk and Safety program

• On-call 24 hours per day, and acted as Hotel Manager on Duty, as assigned.

The Ritz-Carlton, Kapalua, Maui, Hawaii

First Class Maintenance Engineer/Locksmith, September 1992 to May 1998

• Bonded locksmith

• Opened 552 guest room hotel, and instituted company key policy

• Implemented Saflok computerized key system

• Performed all aspects of locksmithing, including key cutting, safe key maintenance, security, and door and jam repair

• Performed general and preventive maintenance of guest rooms and front and back of the house areas, basic carpentry, electrical, painting, plumbing, and EMCS

• Department Trainer from September 1995 to May 1998

Training

Pool and Spa Care Seminar, Portland, Oregon, February 2002

Tech III Laundry Maintenance, Grand Canyon, AZ

Doubletree Hotels Situational Leadership Workshop, Portland, Oregon, July 2000

Doubletree Hotels Peer Interviewing, Portland, Oregon, November 1999

Promus Hotel Corporation Performance Management Seminar, Portland, Oregon, October 1998

Refrigeration Electrical I, Portland Community College, Portland, Oregon, September through December 1998

Saflok Computerized Security System 5000 Seminar, Las Vegas, Nevada, April 1997

The Seven Habits of Highly Effective People Seminar, Covey Leadership Center, Kapalua, Maui, Hawaii, April 1996

Russwin Lock and Key Seminar, Honolulu, Oahu, Hawaii, April 1995

Best Lock and Key Seminar, Honolulu, Oahu, Hawaii, November 1994

Professional and Advanced Locksmithing Diplomas, Foley Belsaw Institute, Kansas City, Missouri, April and May 1993

Recruit Fire Training I and II, Phoenix, Arizona, January 1986 and March 1986

Strong working knowledge of all Microsoft applications

References available upon request

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