Customer Service Medical Assistant

OBJECTIVE:

Looking to obtain a position that utilizes my administrative aptitudes while developing additional

attributes and skills to support career growth.

QUALIFICATIONS:

• Windows 95/98/2000/XP, Microsoft Office - Word, Excel (basic), Outlook (basic)

• Work well without supervision

• Ability to prioritize and remain focused on the essence of an issue

• Excellent with administrative support , Exceptional problem solving skills

• Skilled at learning new concepts quickly while working well under pressure

EXPERIENCE:

Jefferson Elementary School, 3/2011- 6/2011

School Monitor New Rochelle, New York

• Responsible for setting standard goals and objectives of the school

• Maintained confidentiality as the norm in all issues related to students, parents and school

• Applied knowledge and commitment in the areas of race relations, cross cultural understanding, human rights and diversity

• Responsibilities included the oversight of daily activities in lunchroom, playground and classrooms

• Demonstrated fair and sound judgment when handling chaotic or conflict situations

• Provided feedback on observations of students

ANC Veterinary Center, 2009-2010

Veterinary Assistant New Rochelle, New York

• Handled incoming calls and promptly forwards them to appropriate person

• Assisted clients and address any concerns they may have

• Supervised all skill assessment tools associated with learning and social cognitive learning

• Attended to the daily needs of the boarding animals

• Sound experience in caring for and handling animals in a safe, effective and humane manner, especially larger and untrained animals.

Tampa Veterinary Emergency, 2003-2006

Veterinary Technician Tampa, Florida

• Provided solid interpersonal, communication, customer service, and time management skills.

• Admitted and released animals in a responsive, courteous manner and informed the volunteers, staff, and the public of any pertinent medical information on the animal's care

• Keep daily records of accounting and process all pertinent records; processed payments and reported daily revenue

• Monitor the health of the animals on an ongoing basis and identify any health problems or conditions (medical or behavioral) and immediately report it to the supervisor

Livingston Animal & Avian Hospital, 2001-2003

Veterinary Technician Tampa, Florida

• Managed all front desk functionalities; attended phone calls and maintained positive client relations

• Ensure compliance of safety and security standard of the hospital

• Maintain patient records by accurately recording treatments and test results on patient charts and other medical records.

• Sound experience in caring for and handling animals in a safe, effective and humane manner, especially larger and untrained animals.

• Provide a healthy, safe, clean and pleasant environment and facilities for the animals and the public.

EDUCATION/CERTIFICATIONS:

CHI Career Services

Administrative Intake Certificated Granted

January 2009 – March 2009

Ultrasound Diagnostic School

Medical Assistant Certificate Granted

January 1997 – January1998

Reference Available Upon Request

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