Laia Goma-Deas
Naples, FL *****
Objective_____________________________________________________________________________
Flight Attendant,Ticket Agent, Customer Service, Ramp Operator, Baggage Handler for an airline.
Summary_____________________________________________________________________________
I have worked as a flight attendant for British Airways for almost 8 years. I am now a married mother of two and would like to go back to working for the airlines, although in a different capacity. I am free to locate anywhere in Florida.
Professional experience_________________________________________________________________
*Homemaker. 05/2007 to Present Naples, FL
*Verona Bistro. Server. 10/2006-05/2007 Naples, FL
*British Airways Plc. London Heatrow Airport. 04/1998-10/2005 London, U.K.
Flight Attendant
- Provide excellent Customer Service to passengers, serve meals and drinks.
- Be current with all security drills and at all times consider the passengers’ safety and comfort .
Education_____________________________________________________________________________
*I.B. Pere Vives Vich (High School Diploma) 1986-1991 Igualada, Spain
*Academia Igualada (Commercial/Business Course) 1995-1996 Igualada, Spain
*Naples Air Center (FAA Private Pilot’s License) 2005-2006 Naples, FL
Languages____________________________________________________________________________
Fluent (spoken & written) in English, Spanish, French & Catalan.
Skills & Abilities________________________________________________________________________ Almost 8 years experience in customer service for an airline. I am punctual, trustworthy and dependable. I am also multi-tasked, work well within a team and under pressure. References available.