Sales Customer Service

Vaibhav Biniwale

**** ********** *****, *********, **-76010

Tel: 469-***-****: ***************@*****.***

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Summary:

A customer focused, dependable and result-oriented APICS Certified Supply Chain Professional with over 6 years of experience in Logistics, Production Planning, Inventory Management, Capacity Planning, Shipping, Warehousing, Distribution and Transportation.

Skills:

• KPIs, SIOP (Sales Inventory Operations Planning) • Lean Manufacturing and 5S

• Traverse ERP, MS Office, IBM Lotus Notes • AutoCAD, Pro-E, Witness

• KANBAN, JIT, Push/Pull systems • Cycle Counts, Reverse Logistics

Accomplishments:

• Deemed Super User of E-com – a Global Order Management software

• Scheduled production worth $30MM on an average per annum

• Increased DOT from 60% to more than 90%

• Reduced inventory from $4.5MM to $3.2MM

• Increased Service Level by 65% based on customer complaints

• Led Standard Cost calculations to establish ground work for Global Pricing tool

• Consolidated and simplified Inventory Management methods, reducing time spent by 40%

Education and Certification:

• MS Industrial Engineering, University of Texas at Arlington, TX, USA Dec 06

• BS Production Engineering, National Institute of Technology- Tiruchirappalli, TN, India Jun 04

• APICS CSCP May 12

Employment History:

Logistics Analyst, DIAB International, DeSoto, TX Feb 07-Present

Global Manufacturer, Fabricator and Supplier of composite core material (PVC foam) with $200MM annual sales.

Responsibilities:

• Scheduling production for multiple Profit Centers.

• RCCP (Rough Cut Capacity Planning) for Foam Fabrication Profit Center.

• Managing a group of 12-15 production floor operators as a back-up to production supervisor.

• Level loading the factory floor to efficiently allocate manpower and resource.

• Working closely with customer service, thus forming single point contact for Sales & Marketing.

• Managing full physical quarterly inventory counts and monthly cycle counts.

• Creating and maintaining BOMs (Bills of Materials) and routings for new SKUs.

• Functioning closely with accounting on costing and pricing of more than 8000 SKUs.

• Analyzing the ever growing supply-demand chain through SIOP.

• Handling claims and returns from the customer as a part of reverse logistics.

• Coordinating purchase and sales orders globally – China, Sweden, Italy and India.

• Developing and measuring KPIs such as inventory accuracy, DOT, sales forecast accuracy and lead times.

Lean Six-Sigma Green Belt Projects:

• Over-cut Reduction on finished products: Material saving on an average of $75K annually.

• Over-cut Elimination on one of the finished product: Material saving on an average of $50K annually.

• Optimization of Production Floor layout: Lead time reduction by 50% using Lean methodologies.

• Implementation of KANBAN levels for finished goods on the Production Floor.

Production Scheduler, Shree Ganesh Chemicals, India Jul 04-Dec 04

Purchasing Intern, NCPL, India May 03-Aug 03

Quality Assurance Trainee, Hindustan Motors, India May 02-Aug 02

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