Customer Service High School

Darnell Puckett

Address: *** *. ******** **. ******** Number: 215-***-**** Email: **************@*****.***

SKILLS:

• Strong interpersonal, customer service skills and excellent communication.

• Good customer-relations background

• Knowledge of Microsoft Word and Power Point

• Provide customer service in fast-paced environments.

• Very ambitious and able to take any responsibility.

• Responsible for various other duties as assigned.

EDUCATION:

07/2011- 2/2012 Lincoln Tech Institute, Philadelphia, PA

Certification in Process

9/2004-6/2009 Northeast High School, Philadelphia, PA

EMPLOYMENT:

07/2007-2011 CVS

45 W. Cheltenham Ave, Cheltenham, Pa

Position: Cashier and shift supervisor.

• Opened and closed store.

• Lead co-workers to finish assigned tasks.

• Maintain and restock inventory.

• Placed orders to restock merchandise and handled receiving of products.

• Worked retail for 4 years.

• Responsible for solving customer's complaints.

• Responsible for answering phone calls of customer to provide all the information regarding to products.

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