customer service
Resume:
Brittany M Nicklaus
DeKalb, IL 60115
********@*******.***
Objective: A customer service representative position in your company.
Summary of Skills:
• Excellent customer service working with a diverse population.
• Computer skills which includes: Microsoft Office, Excel, PowerPoint, and Open Office.
• Proficient in all facets of Mac computers.
• Keyboarding: 60 WPM
• Multi-Tasking
• Well-organized and efficient.
Education:
Kishwaukee College Malta, IL 60150
A.A.S Political Science Expected 2009
• Maintained a 3.5 grade point average while working 40 hours per week.
Experience:
Hearing Help Express DeKalb, IL 60115
Customer Service Representative February 2007 to Present
• Answered customer's telephone, mail and in-person inquiries and directed customers to appropriate sales area.
• Resolved customer complaints and requests for refunds, exchanges and adjustments.
• Provided customers with catalogs and information concerning prices, shipping time and costs.
Contact this candidate