Test Quality Assurance

PAVEL KATERNOZA

*** ******* *****

Buffalo Grove, IL 60089

(H) 224-***-****

(C) 847-***-****

**********@***.***

SUMMARY

• Creative and adoptable Sr. Software QA Tester with determination implementing ideas into reality. Possession of excellent analytical skills improves turn around time for product’s test phase. Extensive knowledge of QA automation tools, languages and technologies assist in risk assessment and decision making. Hands-on white and black box testing, design, writing and executing test cases experience. Scripts and automation tools development. Quick learner who enjoys challenges. Demonstrated ability to perform multiple tasks and work under time pressure on complex assignments. Possess great attention to details and drive to improve processes such as overnight automation and escaped defects. Able to communicate effectively with high ethic, tact and diplomacy with peers, developers, business analysts and project managers.

TECHNICAL SKILLS

Tools: QTP (Quick Test Pro), Selenium, Jira, Bugzilla, Hudson, ClearCase, ClearQuest, Mercury Quality Center, LoadRunner, WinRunner, Mercury Test Director,

Homegrown Tools: FlexAuto, PTF, Test Central.

Languages: Java, VB6, LabView, SQL, C++, C, JavaScript, UNIX Shell Script, PERL,

PhotoShop, Dream Weaver, Flash, HTML, CGI, SQL, XML, VB Script, .Net,

JDBC, Cold Fusion

Operating Systems: UNIX, Windows (Vista Pro, XP Pro, NT, 2000), Android, Palm OS

Software: Visual Studio, Apache Tomcat, Eclipse, Microsoft Visual Studio,

PowerPoint, MS Visio, MS Net Meeting, MS Excel, MS Word

Databases: MySql, Oracle 8i, DB2, ACCESS

PROFESSIONAL EXPERIENCE

Motorola, Inc. Technology QA Test Team 01/2009 – present

Sr. Software Test Engineer

Responsibilities:

Work with program managers, developers and business analysts to understand the system and provide input on overall test strategy. Study requirements, use cases and functional specifications documents to create test cases and test plans based on them. Develop automated scripts and provide test results analysis. Enhance test processes to release most efficient test suites and decrease escaped defects. Drive defects resolution to closure and follow up on future product releases. Development of automation tools to target testing of various software components. Implement complex test systems set ups. Perform manual black and white box testing as well as automated test execution.

• Performed manual black and white box testing as well as automated test execution of various applications components including massive Regulatory Certification Compliance test suites. Current work load is 3 software builds per week, each build consists of Sanity and Monkey tests and extended regression test suites (over 2000 test cases) that contains API level testing, functional, integration and white box testing. Updated test results in commonly used repository. Validated actual test results against expected results.

• Submitted CRs (Change Requests) for every failure and provided support to development team to resolve issues. Worked on “hot” issues that require immediate attention, quick turn around and fast resolution. Escalated high risk issues to upper management to insure fast resolution.

• Slashed department’s spending by $10K per year for SW license fees and $25K one time fee by developing internal company automation solutions to test different SW components. Created APIs and developed test scripts using those API. 80% of Regulatory Certification Compliance test suites have been automated so far.

• Decreased test cycle time by 30% by providing assistance to team members to prioritize current work load on daily basis, collecting test results and removing road blocks such as SW and hardware set up. Participated in roadmap meetings, effort estimation to plan out test strategy and activities to meet the delivery date. Helped leadership team to understand risks and effort by presenting test setup costs, test development resources and capabilities.

• Reduced defects resolution by 40% by running CCB calls where defects are discussed, issues assigned to proper development team, status presented and resolutions proposed. Time resolution was decreased by providing assistance to development team to reproduce issue, point to similar defects and supplying logs.

• Developed test cases based on functional requirement specifications of new applications features. Create and update and enhance test documentation. Maintained test suites, test cases, test results and test plans when changes occur or in case there are failures caused by insufficient test coverage. Conducted inspections for test suites reviews. Participated in code review followed by possible test cases updates. Tracked issues making sure there is a test coverage or act on it as “escaped defect”.

• Increased efficiency of QA team by 80% by turning manual non-automatable test cases into fully automated by manufacturing test artifacts such as robotic fixture that would simulate human act. Developed drivers for this device.

Motorola, Inc. Software Integration/Validation Team 04/2004 – 01/2009

Sr. QA Analyst / Tester

Responsibilities:

Perform software test cases development, test strategy development, analysis of AUT (Application Under Test), software validation and execution of automated and manual test procedures to ensure software high quality and release of company’s internal tools. Transform manual test procedures to automated test cases, create test data and manual test cases based on business requirements, compile test reports and test environment support.

• Executed integration, regression, reliability and failover test suites targeting internally developed tools and applications releases. Organized stress test for hot issues.

• Performed analysis and test development of tool that allows submission of new build requests, track progress, add specific data, build request hand over to different location and completion features. Also it allows perform various sorting for statistics and data mining to cut costs and increase revenue.

• Saved over $117,000 per year on payroll/benefits by leading a project to implement automation of 70% manual test cases providing most effective ways for test execution resulting in substantial savings for the team. This project allowed testers to concentrate on exploratory and new feature tests.

• Developed scripts using QTP, WinRunner, to automate manual test cases for desktop application that synchronizes your PC and your cell phone. Your contacts, calendar, media manipulations etc... Maintained and supported test scripts to comply with application changes. Created a system to report bugs in automated scripts. Run CCB (Change Control Board) conference calls to address found issues and assign work for resolution.

• Submitted 1600 valid CRs (Change Request) for new defects, provide details and reproduced found problems. Helped developers to resolve issue, collected logs and offered additional test support to speed up new build release. Provided 24x7 support on rotating bases.

• Performed test planning, QA test suites assignments as well as execution of those suites. Compiled reports with results reflecting current status of the product. Analyzed test results data which was followed by changes in test strategies and focusing on problem areas.

• Provided test environment support generating test data for all applications functionalities.

• Saved team’s effort trying to execute test cases using faulty SW by identifying performance benchmark for every release making sure all the basic requirements are met before full test cycle is launched. As a result Smoke Test was created, thus subset of test cases.

• Analyzed applications architecture, features, performance and requirements documentation resulting in performance model and test plans that were divided into QA suits according to applications features.

• Increased team’s productivity by developing and testing a web based Client-Server application called “Weekly report tool” that allows management to track progress on the team’s current project and enter the number of resources spent for future planning. Provided maintenance and support. Technologies used: Perl, SQL, Apache, MySql, Apache JMeter, Selenium.

• As a senior QA analyst performed functionality as a liaison between users and internal software engineers as well as external consultants resulting in release of the in-house Quality Assurance application for automated execution. Collected requirements specification, translated the requirements into test cases, prioritized development process based on business needs to maximize utilization of new tool. Technologies used: VB.NET, Java, MS Visual Studio.NET .

• Created a Wiki page with 8 instruction manuals for various applications’ features set up process and execution, developed tutorials and “how to” procedures involved in QA test, resulting in easy reference for the team.

• Attended internal and external new QA software tools demo and presentations. Participated in user trials of new tools resulting in tools comparison analysis and choice recommendation on the best system for the team.

• Studied and implemented other teams’ best practices techniques and adopted best practices in my team which improved troubleshooting process. Developed trends, precedents and provided solution proposals to improve execution process.

• Created over 200 SW builds and supervised configuration management work for applications and games component. Established a build request submission process for Technical Account Manager and Product Integration Leads.

Motorola, Inc. PCS Operations Quality Libertyville, IL 01/2001 – 04/2004

Software Engineer / QA Specialist

Responsibilities:

Black and white box tests execution, test plans and test cases design and development. Provide test environment support for test suits. Implementation of Feature Interaction test cases based on analysis of new phone’s functionalities from customer’s prospective. Development of test suits for phone’s features and accessories. Management and coordination of additional contractor resources upon major account closings. Documentation and report of test results, failures follow up. Loading, fixing and phasing phone hardware with required build and phasing data.

• Participated in development of first Motorola browser, implementation of different languages readability. Technologies used: C, C++, WML, WMLscript, Perl, CGI.

• Performed test suits execution for the following features: Browser, MMS, Browser, Accessories, Data transfer, Bluetooth, Phone Fax, Games and Applications, SMS, Instant Messaging Service, 3 – way calling, 2 – way radios, generating and posting test reports on allocated common access site.

• Identified the biggest amount of errors preventing product returns and obtaining BRAVO and Excellence awards.

• Designed and implemented Wireless Internet web site to serve as a test environment containing downloadable objects such as ring tones, pictures and animation that can be stored as wallpaper or as a screensaver.

• Wrote technical documentation for Quality Assurance test suits for phone features and accessories. Documented and reported test results and failures follow up. Followed up and investigated failures with marketing and development teams defining valid functionality of the product.

• Implemented Feature Interaction QA test cases based on analysis of new phone’s functionalities from customer’s prospective.

• Analyzed and performed comparison study with competitors’ products discovering own product flosses and initiating process to fix them.

Cyberworks Media Group, Inc. Chicago, IL 06/2000 – 01/2001

Web Developer

Cyberworks Media Group is a high-end Internet technology company specializing in all aspects of web site design, e-commerce, database integration, wireless websites and system administration. Design and implementation of Client-Server applications, wireless applications for cell phones and Hand Held devices. Work closely with sales and marketing staff to promote business, participated in formulation of internal business plans.

• Developed a web site for First American Bank. Analyzed FAB’s current web site, communicated with a client to understand their philosophy and their needs. Changed design of existing site focusing on improving navigation and easy access to products offered by the bank. Maintained friendly welcoming appear by keeping some of the same imaging and color from previous design.

• Installed and supported Oracle 8i. Transferred existing projects to new Oracle system. Documented all performed processes.

• Structured and implemented wireless web sites for handheld devices for the premier internet sites supported by the company: Brain Juice delivering information about 20th century art, film, history, literature and music, Chase’s Calendar of Events.

• Developed client-server application for NTC/Contemporary Publishing Group serving as a book retail and administration tools.

• Increased company’s revenue by developed New York Giants website for Ignite Sports Media, Inc generating extra income for the company.

• Converted static pages of Village Profile web site to database driven site decreasing web surfing time. Technologies used: Perl, HTML, ColdFusion, CGI, WML, WMLScript, JavaScript, PhotoShop, Flash, Sun Solaris.

EDUCATION

Northeastern Illinois University, Chicago, IL, 2009

BS in Computer Science

Odessa State Maritime University, Odessa, Ukraine

BS in Mechanical Engineering Minor: Computer Science, 1996

TRAINING and DEVELOPMENT

Quick Test Pro, LoadRunner, Silk Performer, WinRunner, Java, J2EE, JDBC, C++, C, Oracle, UNIX, Visual Basic, PERL, Six Sigma Quality, Dale Carnegie course, Managing Projects, Scheduling and Cost Control.

AWARDS

Three times Bravo award winner for the highest number of valid defects and most creative way to unveil them.

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