Senior-level it management / consulting, pmp, itil

JASON C. OCKUN, PMP

* ****** **** • East Brunswick, New Jersey 08816

917-***-**** • *****.*****@*****.***

SENIOR-LEVEL IT MANAGEMENT / CONSULTING

Solutions-oriented IT Leader with notable successes directing a broad range of global corporate IT Enterprise System Management initiatives, major infrastructure remediation programs, process development and improvements, and the planning and implementation of enterprise-security and best practice solutions on a local and global scale. Key offerings include:

• 16 years of superior leadership, propelling growth across diverse international industries by leveraging a keen knowledge of business technology, processes, and infrastructures.

• Proven track record of boosting the productivity of leading, globally recognized organizations through continuous improvement initiatives designed to optimize operations by identifying cost-effective technology and process while catapulting efficiency and productivity.

• Solid business acumen, an Ivy League education, and expertise of program and team management that facilitate successful start-ups and restructurings.

• Program and Portfolio Management / PMO

• ITIL Best Practice Implementation

• Enterprise / IT Systems Management

• IT Governance

• Client Relationship Management

• Business Impact / Gap Analysis

• Strategic Planning

• Operations, Service Delivery, & Support

• Identity Management

• Business Technology Integration

• M&A IT Assessments / Audit

• Infrastructure / SD Lifecycle

• Team Building / Cross-Divisional Management

PROFESSIONAL EXPERIENCE

CAM BAM LLC, East Brunswick, New Jersey • 2007-Present

Principal Consultant, Sole Proprietor

Strategic management consulting business providing information gathering, gap analysis, and solutions relating to the remediation of Information Technology deficiencies in organization, infrastructure, and process for Global Companies. Other services include project and program management, troubled project turn-around, and audit preparation.

• Clients include Amdocs, Instinet, MetLife, Sprint, and Whirlpool.

• Assessed Whirlpool’s global asset management systems and tracking capabilities, providing a gap-analysis against best practices. Set global IT agenda for improvement and maturation through consolidation and remediation of asset management process and tools.

• Provided Whirlpool with a global analysis of their software licensing, provisioning, transferring, and tracking systems. Major focus on Microsoft- related enterprise software for desktops, laptops, and servers. Participated in re-negotiation of global Microsoft Enterprise Agreement and mediation of licensing audits.

• Aligned MetLife’s application support organization to ITIL best practices preparing for the transition to a future state engagement model based upon the principals of “Plan, Build, Operate.”

UBS AG, Weehawken, New Jersey • 2002-2007

Technical Officer / Associate Director

Succeeded in multiple progressive management roles, most recently as Americas Client Manager for the Global Enterprise Systems Management organization. Delivered expert guidance to an organization of 30+ specialists in implementing and maintaining all ITIL based information technology processes / tools for 6,000+ IT, Help, and Service Desk employees worldwide. Analyzed business practices and pioneered continuous improvement strategies to advance process efficiencies and provide enhanced services for a global network of IT personnel.

Maintained contacts within line-of-business organizations to support critical management of clients, requirements, and business strategy / consulting needs to deliver superior customer service and satisfaction. Acted as project and program sponsor for the Americas region, with direct oversight into project management. Served as a point of escalation to resolve issues for the global ESM organization.

• Establishing the Americas Region of the Global Enterprise Systems Management organization.

• Developed and executed an end-user marketing and training program governing Incident and Problem Management, CMDB, and Metrics Reporting in support of global ITSM implementations.

• Drove the migration of regional inventory into an integrated global CMDB encompassing the entire ESM Americas client base.

• Delivered detailed CMDB tracking and reporting, yielding significant cost savings across all capital spending areas, including hardware, software, licensing, and cost center charge-backs.

• Ensured critical compliance with FDIC audit regulations by developing and implementing key processes governing patch and release management for the Americas and EMEA regional IT divisions.

• Led successful multi-year remediation and consolidation initiatives for enterprise wide distributed Unix, database, and application servers in order to mitigate security risks and concerns.

• Garnered cost savings and improved customer satisfaction for mainframe clients by instituting processes to manage service level agreements, adjust shift-staffing levels, and relocate weekend operations based on analysis of key reporting and metrics.

STANDARD & POOR'S, New York, New York • 1997-2002

Project Manager

Coordinated organizational projects for the IT infrastructure. Analyzed all IT implementation requirements and scope of work for new business acquisitions. Provided management consulting when necessary as well as supervised matrixed teams to accomplish project implementations and goals.

• Impacted organizational performance by ideating, establishing, and maintaining all IT change management and production acceptance procedures for the company.

• Achieved annual progressive advancements in position with increasing levels of authority, including promotions in recognition of outstanding performance and deliverables.

• Honored by the company’s President and CIO for significant achievements and participation in corporate site relocation efforts.

Prior roles include Senior Consultant for PaineWebber Inc., Partner for Quick Clear, Systems Administrator for Communigraphics Inc., Lead Consultant for Ingram Consulting, and Consultant / Researcher for Flickinger Consulting. Further early career details are available upon request.

EDUCATION & CERTIFICATION

Project Management Professional (PMP) Certification – Project Management Institute

Advanced Master Certificate, Project Management – The George Washington University

School of Business

ITIL Foundations Certificate – UKOGC

Series 7

Columbia University, New York, New York

Completed 4 years towards Bachelor of Arts in History & Architecture

University of Wales, Robert Kennedy School of Business, Zurich, Switzerland

MBA in progress

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