CAREER OBJECTIVE: As an agent of change, helping transform organizations with extensive Database and Systems Administration capabilities, leading systems conversions with extensive forensic IT experience, achieving successful results validated by peer recognition and repeated promotion from within.

PROFESSIONAL SKILLS:

• Database Administration

- Primary SQL Server database administrator

- SQL Server consolidation and upgrade project lead

- Implemented and maintain company-wide SQL server HADR solutions for tier 1 databases/applications

- Performed DB2 upgrade and fix pack projects

- Create separate Test Environments with test SQL and DB2 databases for the implementation of requested solutions, improvements, upgrades and patches

- Upgraded PeopleSoft DB2 Environment to IBM p5 hardware and more recently to p7 hardware

• Enterprise Systems Administration

- Primary administrator of the Quest Stat versioning tool for PeopleSoft environments

- Responsible for Sarbanes-Oxley versioning controls and reporting

- Document test results, troubleshoot and resolve reported issues with vendor assistance, as needed

- Administration of IT Change Control tracking and reporting systems

- Consult with Development teams, Change Control Board and Senior Management, to schedule / negotiate implementation to production environment

- Coordinate Enterprise Upgrades of for all environments; full releases and/or patches

- Install maintenance and monitoring tools on production servers, web servers and end-user systems

- Document step-by-step GUI aided instructions during end-user configuration

- Maintain source code to aid in versioning and deployment of production code

- Server Administration including regular maintenance, CPU, memory and disk utilization analysis, security and hardware diagnostics

- Assess new hardware, software and network product development, issues and current trends

• Forensic IT Specialist and Project Management

- Change Agent in multiple enterprise system conversions, assuming complete administrative support for various applications including 2 Lawson environments and Replicon Web TimeSheet

- Planning, Pre-Assessment, Scheduling, Conversion and On-Going Support

- Build relationships with key subject matter experts to establish conversion routines and support plans

- Technical Oversight of System Conversions, during User Acceptance Testing (UAT) and on-going Systems Training

- Project Management: Planning, Pre-Assessment, Scheduling, Deployment, Quality Assessment, and On-Going Support

- Assist Executive Management Teams In the Creation of Long Term Business Solutions, Vision / Mission Statements and Strategies

- Contribute to building project plans by establishing work breakdown structure, resources and timeline

- Managed project to rebuild PeopleSoft NT process schedulers on VMWare

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CAREER HISTORY, ACCOMPLISHMENTS, AND RESULTS:

Database & PeopleSoft Administrator Randstad USA / SFN Group

February 2007 – Present Ft. Lauderdale, FL

- Support and administer DB2 databases including backup and recovery and participate in a 24/7 on call rotation

- Primary SQL Server administrator responsible for backups, recovery and HADR configuration

- Perform SQL Server upgrades and apply patches

- Managed a SQL Server consolidation and upgrade project moving 600+ databases to reduce hardware & licenses. Project has resulted in the retirement of 30+ servers and 150+ unused databases to date, as well as version and service pack updates being applied

- Administration of multiple PeopleSoft and additional enterprise production environments

- Responsible for managing batch, script processes and performance using various monitoring tools

Systems Support, PeopleSoft & Systems Administrator SFN Group / Spherion

November 2003 – Present Ft. Lauderdale, FL

- Responsible for configuring and supporting application servers and process schedulers for a fully integrated four suite Enterprise Application

- Administrator of Quest Stat change management application for PeopleSoft versioning control

- Participate in a 24/7 on call rotation

- Extensive use of Application Designer, Data Mover, Configuration Manager, and Quest Stat application for performing code migrations between Demo, Development, Test, and Production environments

- Installed and configured Quest Foglight application to monitor all aspects of the PeopleSoft system

- Replicon Web TimeSheet Administrator- implemented and upgraded from version 7.5 to 8.11

- Provided Desktop Escalation support to corporate service center and field offices

- Helped hundreds of field offices resolve technical issues, while providing world-class customer support

Technical Support Engineer Pro-Med Clinical Services

March 2003 - June 2003 Coral Springs, FL

- Responsible for administrating local network and remote domains nationwide. Networks typically consist of a Windows NT or Windows 2000 Server and SQL 6.5 Server with 5 to 35 client workstations running Windows NT Workstation or Windows 2000

- Carried out onsite installation and network configuration of servers and workstations for new and existing clients

- Provided in-house technical support, as well as remote installation of the product

- Administered 150 networks 24/7 in an on call rotation including network disaster recovery

- Executed program and quality assurance testing

Technical Support Engineer, Senior Case Manager The Answer Group

May 1999 – March 2003 North Lauderdale, FL

- Provided technical support to corporate clients and end users

- Helped hundreds of end users resolve technical issues, while providing world-class customer support

TECHNICAL SKILLS MATRIX

DB2 9.1.x- 9.5.x Quest Stat 5.x

SQL Server 2000- 2008 R2 Rational ClearQuest & ClearCase 7.x.x

PeopleSoft HRMS 8.3, FSCM 8.4, SFO 8.4 Foglight 5.x

PeopleTools 8.21, 8.46 Replicon 11.x

Quest Central 5.x Quest Spotlight 5.x

OPERATING SYSTEMS

AIX 5.3.x, 6.1 Windows Server 2000, 2003, 2008, 2008 R2

EDUCATION AND ACCREDITATION

• Broward County College, Coconut Creek, FL

• IBM Certified Database Associate DB2 9.x

• CompTIA Network+ Certified

• CompTIA A+ Certified Computer Technician

• AECR (Achieving Excellence in Customer Relations) Certified

Awards/Recognition:

• John Hoskins Award for IT Excellence November 2006

• Customer Care Employee of the Month March 2004

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