Customer Service Medical

MINERVA CHAN

***** ******** ***** ****

Houston, T.X. 77073

Phone: 832-***-****

E-mail: **********@*****.***

OBJECTIVE:

To secure a professional medical assistant position in a reputable medical facility where I can continue to develop and enhance my hands-on skills and knowledge in the medical field.

EDUCATION:

Texas School of Business, Houston, Texas November 2008 to August 11, 2009

M.O.S. (Medical Office Specialist) pursuing a career as a medical office specialist.

I received my diploma in Medical Office Specialist in August 11, 2009.

Willowridge High School, Houston, Texas August 1994 to May 1998

High School Diploma, May 1998

EXPERIENCE:

Customer service

Answering phone calls

Good communication Skills

Fundamentals of health care

Health insurance theory and claims management

Legal aspects of health care, including HIPAA, OSHA, legal responsibility, professional liability, cultural diversity, contracts, and other applications of law in medicine

Medical emergencies, including hands-on training in cardiopulmonary resuscitation (CPR) and first aid

Use of computer software for word processing and managing office finances

EMPLOYMENT HISTORY:

WATABURGER, Houston, Texas (August 1999-Present)

Customer Service, cashier, handling money, team leader, inventory reports.

Bosquez Lourdes R Md, The Woodlands, Texas (May 2008-August 2009)

Verifying medical insurance, answering phone calls, scheduling appointments.

SKILLS:

• Bi-Lingual communicator with excellent organizational, time management, and follow through skills.

• Computer Skills: (Microsoft Word 2007, Microsoft Excel 2007, Microsoft Access 2007, Microsoft PowerPoint 2007)

REFERENCES:

References are available upon request.

Contact this candidate