OBJECTIVE
Obtain a position p/t appointment setter.
SALES & MERCHANDISING SKILLS
• Excellent Written and Oral Communication • Extensive Customer Service Training and Implementation • Excellent Organization and Math Skills
• Proficient in Inventory and Merchandise Management • Proficient with Computer, Software, Retail, and Office Equipment, and Keyboarding
• Proficient with Handheld Inventory Devices, Resets, and Planograms
WORK EXPERIENCE
Crossmark, Eden Prairie, MN
Sales Representative, December 2006 – 2008
• Well-developed managerial and sales skills acquired through education, training, and experience.
• Utilizes all assets and resources available to maximize productivity and performance coupled with communicating and implementing innovative ideas to exceed goals and objectives.
• Achieved a continuous increase in distribution through developing and adding accounts.
• Recognized nationally for innovative increases in sales and distribution achieved through researching, preparing, presenting, and implementing displays and promotions in Big Box and Independent Retailers.
• Work consistently and independently to develop, build, and maintain customer base, client relationships, and customer satisfaction.
• Quickly and efficiently learned and utilized various software and handheld devices to monitor, maintain, and gain distribution.
Wal-Mart, Duluth, MN
Jewelry Department Manager, February 2005 - November 2006
• Achieved a 4% department increase when store sales were trending down.
• Worked closely with other department and assistant managers to learn and implement up to date information and technology for inventory management, promotions, features, and seasonal products.
• Trained and proficient in departmental tasks such as profit and loss statements, sales forecasting, goal setting, open and close procedures, department resets, handheld technology, price changes, and cash management.
• Managed a fluctuating staff of 6 to 12 sales associates depending on events and seasonal demands by following company policies and procedures.
Lake Superior College, Duluth, MN
Administrative Assistant, September 2002 - December 2004
• Worked my way through college as an assistant in the Career and Advising office and as a job coach working with seniors with disabilities.
• Provided a wide range of administrative and utilizing Microsoft Office and the MNSCU program to assist students and counselors with registration, appointment setting, and general organization.
EDUCATION
Lake Superior College, Duluth, MN A.A., December 2004, Graduated with Honors