Training Management

Divya Kumble

Phone 812-***-****

Email Id *********@*****.***

Objective:

Looking for a challenging role wherein I can use my skills to the best of my abilities.

Personal Strength:

Strong in interpersonal skills. Ability to meet deadlines and handle work under pressure. A good team player.

Education Credentials:

• Bachelors in Commerce from BMS Bangalore University in 2006. (Aggregate 65%)

• 12th from BMS Bangalore University in 2003. (75%)

• 10th from Sacred Heart School in 2001. (75%)

Professional Experience:

1) Worked as a Senior Analyst in Northern Trust from March 2007 to March 2011.

Job Profile:

Client Relationship Management

• Providing client support by answering queries & resolving their issues, ensuring minimum Turnaround Time.

• Assessing the client feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction.

Training & Development

• Leading, training and monitoring performance of the team members for maintaining excellence in the process operations.

• Creating and fostering a healthy environment which facilitates high performance of team members and accomplishments of organizational goals.

• Preparing Weekly and Monthly statistics and provide them to the clients.

• Coordinating with the Management for a better working environment.

2) Worked as an Associate in Accenture from June 2006 to February 2007.

Job Profile:

Recruitment

• Worked as a HR Administrator.

• Experience in recruitment life cycle which includes sourcing, screening, discussions with the candidates, short listing for technical and managerial rounds.

• Get the detail understanding of the job description given by the client.

• Extensively worked on all kinds of jobs profiles (Erp, financials, Enterprises, Technology, Services, Government etc).

• Utilize Knowledge of multiple recruiting sources such as career building and monster.

• Responsible for closing the open positions of the assigned Recruiters.

Other Certifications:

Professional Training & Experience -- HR HOUSE

Completed the corporate practical oriented training with hands on experience in HR Generalist areas covering –

• Source, Screen, Evaluate & select candidate through a structured recruitment process designed to obtain the best candidates. Inform applicants of job responsibility, compensation & benefits, work schedules & working conditions, company policies, promotional opportunities & other related information.

• Client coordination for interviews, feedback and selection list.

• Pre interview and post interview follow-up with the candidates.

Achievements:

• Was given the responsibility of managing a team of 5 members who directly reported to me and I monitored their work.

• Spirit Award received in the year 2009 as the best Team member.

• Received various appreciations from clients on quick response to queries, quality of service delivered and adherence to timelines.

Personal Snippets:

Date of Birth: 19th December 1985

Address: No 421, 4th Main, Beml 7th stage,

Mylasandra, Bangalore 560059

Nationality: Indian

Marital Status: Single

Interests: Sports, Travel and Art

Languages Known: English, Kannada, Hindi

Divya Kumble

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