Jennifer A. Pinkel

** ******** ******, *** *, Geneva, NY 14456 ∙ 315-***-**** begin_of_the_skype_highlighting              315-***-****      end_of_the_skype_highlighting ∙ e4bb3r@r.postjobfree.com

OBJECTIVE: A position that will best use my analytical and communication skills.

EDUCATION: St. Bonaventure University, St. Bonaventure, NY

Bachelor of Arts, May 2007

Major: Sociology

Recipient of St. Bonaventure Achieve Grants

WORK EXPERIENCE:

Three Brothers Wineries and Estates, Geneva, NY

• Tasting Room CSR May 2010 – August 2010

Conduct wine tastings in each of the three wineries and the micro-brewery ∙ Have product knowledge of the wines, apparel, and accessories ∙ Provide an enjoyable and informative visit to all customers ∙

JP Morgan Chase Bank, Manlius, NY

• Personal Banker November 17th 2009 – January 14, 2010

Proactively meet with customers ‐ face to face or over the phone ‐ to discover their financial needs and provide product recommendations

Fleet Feet Sports, Dewitt, NY

• Sales Associate February 9th 2009 – October 30th 2009

Assist customers with the FIT process of running shoes, track spikes, and apparel ∙ Maintain a cash drawer ∙ Receive, steam, and re-merchandise apparel ∙ Meet with sales representatives from various companies ∙ Attend conferences ∙ Carry out medical referrals from physicians and podiatrists ∙ Promote active lifestyle

Verizon Wireless, Erie, PA

• Customer Service Representative September 17, 2007 – September 26, 2008

Assisted customers with billing questions ∙ Assisted customers in upgrading phones and maintaining proprietary information ∙ Used computer systems for issuing credits, upgrading phones, and editing accounts ∙ Participated in team related business ventures ∙ Performed problem solving techniques ∙ Exhibited organizational skills

Competitive Edge Swim Camp, St. Bonaventure, NY

• Camp Counselor July 8th – July 20th 2007

Assisted campers with moving in and checking out ∙ Participated in teamwork activities ∙ Performed problem solving techniques ∙ Exhibited organizational skills

Wal-Mart Super Center, Camillus, NY

• Sales Associate May 2006 – Aug 2006

Customer Service

Pardzee’s Restaurant, Dewitt, NY

• Customer Service Representative Summer and breaks, 2005-2006

Performed several restaurant-related tasks including bussing, seating, answering phones, taking orders and waiting tables ∙ Balanced cash drawers

Rome Strip Steel, Rome, NY

• Operator May 2004 – Aug 2004

Packaged and shipped steel coils ∙ Banding Line/Press/Equipment

Tully’s Good Times, Syracuse, NY

• Customer Service Representative May 2001 – Aug 2003

Carried out several restaurant-related tasks including hostessing, seating, bussing, answering phones, taking orders and waiting tables

ATHLETICS:

Martial Arts

• Greg Tearney's All American Martial Arts First Degree Black Belt ∙ Competed in several tournaments as part of the Demo and Competition Teams ∙ Spring 1993 - Spring 2002

Basketball

• Camillus Youth Basketball Association participant ∙ 1999 - 2002

CAMPUS ACTIVITIES & VOLUNTEERISM:

Volunteer, The Warming House (community soup kitchen)

Volunteer, Loretto Cunningham Nursing Home

Participant, Race for Respect

Fundraiser, Race for a Cure

Tutor, Allegany Public Library, Elementary and Middle School students

Volunteer Instructor, Martial Arts Instructor for younger children

TECHNICAL SKILLS:

Microsoft Office (Word, Power Point)

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